IoSCM Level 2 Qualification in Purchasing

Description

Core Units

Team Leader

• Roles and Responsibilitiesof a Team Leader
• Authority and Accountabilityof a Team Leader
• Building a Shared Sense of PurposeWithin a Team
• The Importance of Effective CommunicationWithin a Team
• Teams and Groups:task orientation
• Team Development
• Team Roles:areas of responsibility
• Leadership Styles:Laissez-Faire, democratic and authoritarian leadership styles; Maslow’s Hierarchy of Needs

Introduction to Purchasing

• Functions of a Purchasing System
• Stages of the Life Cycle
• Stages of the Purchasing Process
• Methods Used to Gain Information
• Supplier Development
• Selection of Suppliers
• Methods of Communication
• Terms of a Contract

Optional Units

Supplier Relationships

• Supplier Relationships:purchasing relationships; the buyer/supplier spectrum; arm’s length relationships; transactional relationships; closer tactical relationships; single sourced relationships; outsourcing relationships; strategic alliances; partnership relationships; co-destiny relationships
• Key Elements of the Supplier Relationship:trust; interactions; transparency; commitment; mutual benefits and risks; co-operation; power; compatibility; culture; technology
• Policies and Procedures:procurement policy; supply chain management policy; responsible procurement policy; code of conduct/ethical policy; environmental policy; sustainable procurement policy/sustainable policy; Corporate Social Responsibility (CSR); health and safety policy.
• Monitoring Supplier Relationships:supplier performance; account management; Service Level Agreements (SLAs); Key Performance Indicators (KPIs); benchmarks; barriers to monitoring

Introduction to Business

• Range of Business:types and purpose of business; trader/sole proprietorship; partnership; corporations; not for profit companies
• Business Functions and Departments:research and development; production; service delivery; business finance; human resource; sales; marketing; Public Relations (PR); information tech support; quality support; logistics; purchasing; customer service
• Communication in Business:brand management; customer relations; consumer behaviour; advertising; corporate communication; community engagement; reputation management; interpersonal communication; employee engagement; event management; techniques and methods of communication
• Quality Management Systems:quality planning; quality control; quality assurance; quality improvement; ISO 14001; SMART
• The Customer:customer satisfaction; customer expectations; benefits of customer satisfaction; consequences of poor customer satisfaction; long-term customer relationships; personal effectiveness

Choose Suppliers and Suppliers for Business

• Types of Supplies: maintenance, repair and operating (MRO) supplies; utilities; raw materials; components; assemblies; consumables; capital goods; commodities; goods for re-sale
• Resource Requirements:amount of capital and finance available; consumer demand and projected sales; historical sales patterns; quantity discounts; storage space; reliability of supply; lead time
• Different Suppliers and Purchase Options:direct purchases; indirect purchases; need for identification; specifying needs; when an industry standard is available; when no industry standard is available; determining sourcing options; preferred supplier lists; approved supplier lists; supplier agreements; record-keeping
• Storage:storing supplies; stockyards; ABC analysis; fixed-location storage; random location storage; hazardous goods; high value supplies

Introduction to Supply Chain

• Supply Chain:the supply chain route; customers, retailers, wholesalers and distributors; manufacturers; components/raw material suppliers; streams; upstream activities; downstream activities
• Successful Supply Chains:satisfaction for the end user; flexibility; alignment; distribution; suppliers; inventory management; lead times; measures
• Relationships Between the Links of a Supply Chain:vertical, horizontal, transactional, collaborative and productive relationships; external supply chains; internal supply chains; aims of supply chain relationships
• Roles Organisations Play:planning; purchasing; inventory; manufacturing; delivery; supply chain operations

Introduction to Movement of Goods

• Types of Goods:public goods; private goods; perishable goods; container cargo; liquid Bulk; dry bulk; breakbulk; dangerous goods; indirect goods
• Safe Handling of Goods:special handling; hazardous goods; perishable goods; the European Agreement concerning the International Carriage of Dangerous Goods by Road; the International Regulations concerning the Carriage of Dangerous Goods by Rail; the IMDG Code or the Baltic Sea Memorandum; International Air Transportation Association; sterile goods; movement of livestock; security of goods
• Movement Methods:road, air, rail and sea; intermodal transport; intra-modal transport; combined transport
• Appropriate Modes of Transport:sources; identifying the appropriate mode; destinations

Introduction to Manufacturing Planning and Control

• Business Core Function:marketing; product development; the manufacturing process
• Manufacturing Process Components:raw materials; work in progress; finished goods
• Support Functions:quality assurance; warehousing; purchasing; manufacturing planning; human resources
• Manufacturing Requirements:manpower; methods; machines; materials; minutes; converting input into output
• Information Required:process time; routing; bills of materials
• Production Planning:preparation stage; processing stage; assembly stage; finishing stage; packaging stage

Introduction to Logistics

• Logistics Type: Just In Time (JIT); military logistics; procurement logistics; distribution logistics; after-sales logistics; disposal logistics; reverse logistics; green logistics; global logistics; RAM logistics; asset control logistics; POS material logistics; emergency logistics; logistics activities
• Service:marketing and sales; outbound logistics; operations; inbound logistics; warehousing; inventory management; transportation; distribution; procurement; handling and packaging
• Supply Chain in a Logistics Environment:inventory; procurement; planning and forecasting; demand forecasting; demand planning; demand management; management of returns/reverse of supply chain
• Types of Logistics Activities:airfreight, road haulage, sea freight and rail freight; storage and warehousing; wholesalin

Introduction to Trade and Freight

• Trade:types of products and market conditions; capital products; labour products; land products; local trade; international trade; comparative advantage; trade and tariffs
• Freight:modes of transport; road, rail, waterways and air freight; intermodal; preferred method of transport; factors effecting mode choice
• Goods Identification:goods to be traded; perishable, dangerous and bulk goods
• Freight Organisations:hauliers/trucking companies; non vessel owning common carriers (NVOCC); 3rd party logistics providers; supplier information; ISO containers
• Trade Legislation and Regulations:global perspective; customs authorities; customs requirements; consumer contracts regulations; key information delivery; the Consumer Credit Act; Consumer Protection from Unfair Trading Regulations 2008; Consumer Rights Act 2015