ISO 9001 - An Introduction to the Standard

Cosensa Learning & Development Ltd
In Belfast (Northern Ireland) and Edinburgh (Scotland)

£ 201-500
Want to speak to an Advisor about this course?

Important information

Typology Training
Level Advanced
Location At 2 venues
Duration 1 Day

With the move to a process focused management system, managers and those implementing ISO 9001:2008 need to understand the implications for their business. This one-day course is designed to provide an understanding of the requirements and the impact and benefits a process based system can bring to your organization.

An introduction to the subject is given through tutorials and interactive workshop sessions. Specific time is allocated to allow you to raise questions relating to your own organization for discussion in open forum.

This course is perfect for general managers, business unit managers, quality professionals/management representatives, internal and external auditors and for those who wish to gain an understanding of ISO 9001:2008.

The trainer for this course is fully accredited by the IRCA (International Register of Certificated Auditors). They currently combine the delivery of training with assessment of other organisation's ISO 9001 quality management systems for some of the world's largest third party certification bodies.

All delegates who successfully complete this course will be issued with a certificate of attendance.

Important information Venues

Where and when

Starts Location
On request
County Down, Northern Ireland
On request
Midlothian/Edinburghshire, Scotland
Starts On request
County Down, Northern Ireland
Starts On request
Midlothian/Edinburghshire, Scotland

What you'll learn on the course

ISO 9001
Core Business Processes
Management Commitment
Successful Implementation
Business Improvement
Quality Management Principles
Internal/External Auditors
General Managers
Interactive Workshops

Teachers and trainers (1)

Margaret Pentland
Margaret Pentland
Senior Consultant

Course programme

Course Content:

  • Introduction to and overview of the ISO 9001 requirements
  • The relevance of ISO 9001 to a business management system
  • What is meant by Management Commitment
  • Objective setting and factually based decision making
  • How ISO 9001 may be used by your organization for business improvement
  • The format and features of a process based management system
  • The key issues for successful implementation

Also includes:

  • A practical interpretation of the Standard to allow you to start implementing a management system based on ISO 9001:2000
  • An ability to look at your business with a process focus and identify your core business processes, i.e. those which create value in the business
  • An appreciation of how ISO 9001 can provide the structure for continual improvement of your organization and emphasise customer requirements
  • An understanding of the 8 Quality Management Principles that underpin the concepts behind ISO 9001 and which are essential to its effective implementation

Additional information

Payment options: Prices start from £345+VAT per delegate. Please note multiple Booking Discounts are available when you book 2 or more delegates onto this course.

These work out as follows: -

2 delegates = 10% discount
3 delegates = 15% discount
4 delegates = 20% discount
5 delegates = 25% discount
6 delegates or more = 30% discount (maximum discount available)

Students that were interested in this course also looked at...
See all