ITIL 4 Specialist: Create, Deliver and Support
Course
Online
Description
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Type
Course
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Methodology
Online
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Start date
Different dates available
"Course Description
This ITIL 4 Specialist: Create, Deliver and Support course builds on the concepts introduced in ITIL 4 Foundation. It is ideal for IT practitioners and leaders who want to make improvements to their organization’s service management methods, and to the operation of IT-enabled digital products and services.
Formerly known as the 'Information Technology Infrastructure Library', ITIL 4 is a world-class framework for managing and optimizing IT services. This course was designed not only to prepare you to pass the ITIL 4 Foundation exam on your first attempt, but also to give you a solid understanding of the purpose and benefits of the ITIL framework. Kickstart your path to becoming an ITIL Expert today!
What is included in the course?
Accredited ITIL 4 E-Learning.
Get 90 Days Access.
6 Months Access Available at an Additional Cost.
Official ITIL 4 Exam Voucher (Exam Taken Online);
Study guides, quizzes, sample exam and more...
Tutor support.
Entry Requirements
Candidates must hold the ITIL Foundation Certification. The ITIL Foundation is a prerequisite for anyone wanting to study higher level ITIL courses.
This course comes with a 14 day money back guarantee so enrol today and get started.
Bulk discounts
Bulk discounts are available on purchases of 10 or more courses.
If you wish to discuss a large individual order for this course, and/or would like to be invoiced in advance, please call our sales team on 01707 828 751 to make an enquiry.
The ITIL 4 course offered on this page are offered by IT Training Zone Ltd. an ATO of AXELOS Limited."
Important information
Price for Emagister users:
Facilities
Location
Start date
Start date
About this course
"Who Is This Course For?
IT Operations Manager; Service Desk Manager; Development Managers; Developers; Infrastructure
Operations Engineer; Change and Release Manager; Incident Manager; Problem Manager; Service
Transition Manager; Application Operations Engineer; Availability Manager; IT Coordinator; Network
Systems Administrator; IT Support Manager; Technical Support Engineer; Information Security; Data Center Support Specialist and others"
"Requirements
Our training works on all devices including Mobile phones, IPad’s, Android tablets, Macs and PC’s.
For the best viewing experience on our state-of-the-art eLearning platform we recommend an internet connection of 10Mbps or better. Please also use Google Chrome or Mozilla Firefox as your browser with Adobe Flash Player. "
Reviews
Subjects
- Access
- IT
- IT Management
- IT Systems
- Information Systems
- Information Systems management
- Management
- Computing
- Database
- Data Management
Course programme
Course Outline
Course Outline
The course is organised into the following modules:
- Module 1 SVS Key Concepts and Challenges
- Module 2 – Value Streams for New Services
- Module 3 – Value Streams for User Support
- Module 4 – Know how to Create, Deliver and Support Services
- Module 5 – Course Recap and Exam Preparation.
Each lesson contains a video tutorial, study guide and associated quiz.
The course is organised into the following modules:
The course is organised into the following modules:
- Module 1 SVS Key Concepts and Challenges
- Module 2 – Value Streams for New Services
- Module 3 – Value Streams for User Support
- Module 4 – Know how to Create, Deliver and Support Services
- Module 5 – Course Recap and Exam Preparation.
- Module 1 SVS Key Concepts and Challenges
- Module 2 – Value Streams for New Services
- Module 3 – Value Streams for User Support
- Module 4 – Know how to Create, Deliver and Support Services
- Module 5 – Course Recap and Exam Preparation.
Each lesson contains a video tutorial, study guide and associated quiz.
"
ITIL 4 Specialist: Create, Deliver and Support