ITIL® Expert Level - Managing across the Lifecycle (MALC) Training & Exam Package

Develop the knowledge and skills required to properly manage the entire ITIL® lifecycle with this advanced course. An essential step towards ITIL® Expert status, the ITIL® MALC training gives senior IT managers everything they need to understand and implement the ITIL® framework across their business unit. The ITIL® Managing Across the Lifecycle project will of greatest value to: Senior IT managers – CIO, CTO, COO – who are responsible for defining IT strategy and building frameworks to support it.. IT Consultants who specialise in service delivery transformation and strategic implementation.. IT professionals who want to achieve the gold standard ITIL® Expert qualification.. The ITIL® Managing Across the Lifecycle course will help IT professionals develop the skills they need to oversee the complete ITIL® service lifecycle and deliver the projected benefits and improvements. With a full understanding of the framework and how it is applied to an organisation, IT professionals will be able to tie service improvements to wider business strategies and goals. Using a blend of instructor led videos and self-study resources, the ITIL® MALC course is designed for busy executives to complete at their own pace, fitting study around their workload. End of section tests help students identify when they are fully ready to sit the ITIL® MALC exams and earn the associated certificate.