ITIL® INTERMEDIATE LEVEL - PLANNING, PROTECTION & OPTIMISATION (PPO) TRAINING & EXAM PACKAGE

Greater Brighton Metropolitan College

Course

Online

Price on request

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Description

  • Type

    Course

  • Methodology

    Online

Build a flexible IT service framework that helps meet user and institutional demands using the ITIL® Intermediate PPO disciplines.

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Subjects

  • Planning

Course programme

  • Course Organization
  • Course Conventions & Agenda
  • Introduction to Planning, Protection & Optimization
  • Principles
  • PPO Summary
  • Availability Management
  • Capacity Management
  • IT Service Continuity Management
  • Information Security Management
  • Demand Management
  • PPO Processes Summary
  • Organize for PPO
  • Technology Considerations
  • Implementing PPO
  • Organization & Implement Summary

    • Additional information

    How to plan and provide sufficient capacity to support the changing needs of a business. How to specify and implement high availability systems to maintain service quality at all times. Using IT service continuity principles to maintain quality of service as systems and frameworks transition. How to build frameworks and systems that help support demand management. Building a PPO team and assigning roles and responsibilities. Using technology to support PPO goals and services.

    See related categories

    ITIL® INTERMEDIATE LEVEL - PLANNING, PROTECTION & OPTIMISATION (PPO) TRAINING & EXAM PACKAGE

    Price on request

    The best Management and Information Systems courses

    See all

    See all