ITIL® INTERMEDIATE LEVEL - SERVICE LIFECYCLE MODULES SS, SD, ST, SO, CSI TRAINING & EXAM PACKAGE

Greater Brighton Metropolitan College

Course

Online

Price on request

The best Management and Information Systems courses

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Description

  • Type

    Course

  • Methodology

    Online

All the modules within the Service Lifecycle category are suitable for those intending to focus on the process and practice elements used, and the management capabilities needed to deliver quality Service Management practices.

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Course programme

  • Course Introduction
  • Service Strategy
  • Services & Strategy
  • Service Management as a Practice Part 2
  • Organizing & Sourcing
  • Implementation
  • Course Introduction
  • Service Design
  • Service Design Activities
  • Service Design Processes
  • Technology, Organization & Implementation
  • Course Introduction
  • Service Transition
  • Service Transition Processes
  • Common Service Transition Activities
  • Structure, Technology & Implementation
  • Course Introduction
  • IT Service Lifecycle Service Operation
  • Service Operation Processes
  • Common Service Operation Activities
  • Service Operation Functions
  • Technical Considerations
  • Course Introduction
  • Continual Service Improvement
  • Step Improvement Process
  • Reporting, Methods & Technology
  • CSI Organization & Implementation

    • See related categories

    ITIL® INTERMEDIATE LEVEL - SERVICE LIFECYCLE MODULES SS, SD, ST, SO, CSI TRAINING & EXAM PACKAGE

    Price on request

    The best Management and Information Systems courses

    See all

    See all