ITIL® Intermediate Level - Service Transition (ST) Training & Exam Package
Vocational qualification
Online
Description
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Type
Vocational qualification
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Methodology
Online
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Duration
12 Months
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Start date
Different dates available
Be able to demonstrate your ability to deliver a smooth transition between IT service delivery models and have the certification to prove it with this ITIL® Intermediate Service Transition package.
Facilities
Location
Start date
Start date
About this course
Once the ST exam has been passed you will be able to undertake roles such as change manager, project support, service manager and IT operations managers. The course counts as three of the necessary 17 credits required to move onto the Managing Across the Lifecycle course which leads to the title of “ITIL® Expert”.
The course is for Chief Information Officers, Chief Technology Officers, Chief Operation Officers, IT Operations and Service Managers and Change Control Managers who are tasked to implement a new service delivery model for their organisation or provide hands-on resources for the new framework.
In order to take the Service Transition exam, you must have passed the ITIL® Foundation Examination. There are no pre-requisites to take the course but we recommend you have a good knowledge of service management and have taken the ITIL® Foundation course.
Reviews
Subjects
- Service Desk
- Project
- Stakeholder Management
- IT
- ITIL
- Critical Success Factors
- Service Transition
- Service level agreements
- Change Management
- Human Element
- Technology Infrastructure
- Service Desk
Course programme
Additional information
ITIL® Intermediate Level - Service Transition (ST) Training & Exam Package