ITIL® Managing Across A Lifecycle - ITIL® V3 Lifecycle

Course

In Cardiff

£ 1,089 + VAT

Description

  • Type

    Course

  • Location

    Cardiff (Wales)

  • Duration

    5 Days

  • Start date

    Different dates available

The Knowledge Academy Courseware Book
One year’s free BCS, The Chartered Institute for IT, Associate membership
Official Exams Certificate Experienced Instructor Refreshments

Facilities

Location

Start date

Cardiff
See map
Castle Street, CF10 1SZ

Start date

Different dates availableEnrolment now open

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Reviews

This centre's achievements

2016

All courses are up to date

The average rating is higher than 3.7

More than 50 reviews in the last 12 months

This centre has featured on Emagister for 8 years

Subjects

  • Career Development
  • Management
  • IT
  • Industry
  • IT Management
  • Service Management

Course programme

The Knowledge Academy ITIL® Service Lifecycle - Managing Across The Lifecycle 5 day course covers the following topics:

Introduction

This 5-day course will prepare you for the ITIL MALC examination, allowing you to become a certified ITIL Expert, the second highest qualification in the ITIL scheme. The MALC ITIL module focuses on applying ITIL knowledge to real-world settings and the workplace. It demonstrates that candidates can combine the knowledge of the different ITIL areas in the service lifecycle into one IT service management strategy.

Passing the MALC allows you to gain the ITIL Expert qualification, which demonstrates all-around knowledge of ITIL best practices.

Prerequisites

You must have achieved the ITIL Foundation certificate or the version 2 to version 3 bridge equivalent and at least 15 credits from the Intermediate ITIL modules before taking this course.

We also recommend obtaining a copy of “Passing your ITIL Managing Across the Lifecycle Exam” (ISBN: 9780113314386), the official study aid for MALC.

Who Should Attend?

We recommend this course for anybody who wishes to achieve certification which demonstrates their knowledge of the entire ITIL scheme and IT Service Management.

Course Structure

  • 5 days of classroom-based training
  • The exam will be taken on the fifth day and lasts 120 minutes

Course Content

The course will cover the following topics:

  • Introduction to IT Service Management Business & Managerial Issues
  • Managing the Planning and Implementation of IT Service Management
  • Management of Strategic Change
  • Risk Management
  • Managerial Functions
  • Understanding Organizational Challenges
  • Lifecycle Project Assessment
  • Understanding Complementary Industry Guidance

ITIL MALC Examination

  • 10 multiple choice, scenario-based, gradient-scored questions based upon a case study
  • 120 minutes (150 minutes for candidates completing the exam in a language that is not their mother tongue)
  • Pass mark is 70%, or 35/50

Why choose The Knowledge Academy?

  • We give you a comprehensive courseware folder with presentation slides, quick reference guide, full syllabus and mock exams
  • We make the learning experience enjoyable
  • We are trusted by globally leading brands such as JP Morgan, HSBC and Sony as a learning partner of choice.
  • We provide pre- and post-course support so you never feel alone
  • All of our training is hands-on, using real-world examples
  • As a market leader, we have an extremely high global pass rate
  • Over 90% of our delegates come back to us for further training
  • We have the best instructors in the industry which is reflected in our position as the market leader for professional qualifications
  • We provide value for money and trained over 25,000 delegates in 2014
  • We have some of the most luxurious course venues worldwide

What is ITIL Managing Across The Lifecycle?

ITIL Managing Across The Lifecycle is the final step required before achieving the ITIL Expert level of qualification and is aimed at ITIL professionals who have achieved a good level of knowledge about ITIL in its entirety. The next step after ITIL Expert is ITIL Master, which is the highest level of ITIL qualification.

ITIL® is a registered trade mark of AXELOS Limited

BCS Membership

Included in your professional certification; one year’s free BCS, The Chartered Institute for IT, Associate membership.

Upon passing your examination, make the most of your professional certification and continue your career development with BCS Associate membership. Whether you’re looking for career support through the BCS global skills, training and development framework, SFIAplus, seeking promotion or a network of new contacts, we’re here to support you. BCS membership provides exclusive access to resources, content and opportunities that will enrich your career.

BCS Membership allows you to give back to society. Some of the industry’s challenges are around personal data, health, education, and IT capabilities. By becoming part of the BCS professional community you can get involved and do your bit to make IT good for society.

Additional information

  • Training is fully accredited by BCS & based on the latest version
  • GUARANTEED LOWEST PRICE IN THE INDUSTRY
  • Become an ITIL Expert with MALC & fast track your career
  • Includes course material, OFFICIAL exams and certificates
  • Very high ITIL MALC delegate pass rates
  • Courses delivered by world class ITIL Training instructors
  • MALC Training in luxury nationwide venues
  • Earning potential with ITIL qualification between £40k and £70k*
  • Book Online or Call 01344 203999 to speak to a ITIL Training advisor today

 

ITIL® Managing Across A Lifecycle - ITIL® V3 Lifecycle

£ 1,089 + VAT