ITIL Service Design

StayAhead Training Ltd

Course

In London

£ 945 VAT inc.

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Description

  • Type

    Course

  • Location

    London

  • Duration

    3 Days

Suitable for: This course is aimed at individuals who have attained the V3 ITIL® Foundation certificate in Service Management and who wish to advance to higher level ITIL® certifications. It will give delegates a detailed understanding of the ITIL® Service Design phase of the ITIL® core lifecycle and how it may be implemented to enhance the quality of IT service provision within an organisation.

Facilities

Location

Start date

London
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6 Long Lane, Barbican, EC1A 9HF

Start date

On request

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Course programme

Course Objectives
This course will enable participants to:
  • Understand the importance of Service Management as a Practice
  • Understand Service Design Principles and Processes
  • Carry out common Service Design activities
  • Organise Service Design effectively
  • Recognise Service Design functions and technology-related activities
  • Understand how to implement Service Design
  • Understand and analyse challenges, Critical Success Factors and risks related to Service Design

See related categories

ITIL Service Design

£ 945 VAT inc.

The best IT Systems courses

See all

See all