ITIL® Service Design - Video Training Course
Course
Online
Description
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Type
Course
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Level
Beginner
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Methodology
Online
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Class hours
8h
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Duration
Flexible
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Start date
Different dates available
ITIL Service Design is one of the essential parts of ITIL Service Lifecycle. The purpose of the ITIL® Service Design – Video Training Course course is to help you to design new IT services.
Throughout the course, you will learn the service design activities and process including a special focus on design coordination, service catalogue management, service level management, risk management, capacity management, availability management, IT service continuity management, information security management, compliance management, architect management, and supplier management. The course aims to enable you to design services that meet the needs of the organisation or programme.
The ITIL® Service Design – Video Training Course course teaches you the purpose, principles and processes of service design. It will also teach you how to organise and implement this as part of overall service management as well as providing guidance on technology-related activities and considerations. The course demonstrates how service design relates to the other stages of the ITIL Service Life-cycle.
Important information
Price for Emagister users:
Facilities
Location
Start date
Start date
About this course
Our ITIL® Service Design – Video Training Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation.
On receiving your request an academic officer from the course will call you to explain everything about the course, including how you can sign up, payment options and enrollment periods.
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This centre's achievements
All courses are up to date
The average rating is higher than 3.7
More than 50 reviews in the last 12 months
This centre has featured on Emagister for 6 years
Subjects
- Risk Management
- Design
- Technology
- Compliance Management
- Supplier management
- Service Design
- Design Coordination
- Architect management
- Organizing for Service Design
- Implementing Service Design
Teachers and trainers (1)
John Adams John
Instructor
Course programme
COURSE CURRICULUM
Course Introduction
- Course Organization
- Course Conventions & Agenda
Service Design
- Introduction to Service Design
- Service Design Principles
- Service Design Summary
Service Design Activities
- Introduction to Design Activities
- Aspects of Service Design
- Subsequent Design Activities
- Service Design Activities Summary
Service Design Processes
- Design Coordination
- Service Catalog Management
- Service Level Management
- Availability Management
- Capacity Management
- T Service Continuity Management
- Information Security Managemen
- Supplier Management
- Service Design Processes Summary
Technology, Organization & Implementation
- Technology-Related Activities
- Organizing for Service Design
- Implementing Service Design
- Technology, Organization & Implementation Summary
ITIL® Service Design - Video Training Course