ITIL Service Strategy Course
Course
Online
Description
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Type
Course
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Methodology
Online
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Start date
Different dates available
"Course Description
ITIL Intermediate Service Strategy focuses on the importance of the strategic aspect of services within the IT service lifecycle.
ITIL Intermediate Service Strategy (SS) is one of five ITIL Service Lifecycle modules and provides you with guidance that enables you to design, develop, and implement service provider strategy that aligns to the organisational strategy.
It focuses on the importance of the strategic aspect of services within the IT service lifecycle and it provides the specific knowledge and techniques to help you demonstrate that you understand the risks and success factors, whilst having the skills to develop and progress strategy within an organisation or programme.
Who is SS for:
ITIL Intermediate Service Strategy is suitable for professionals in the areas of IT Management, IT Finance Management, Supplier Relationship Management. It is also valuable for individuals who need to understand the relationship between the IT and general aspects of their work and to appreciate how the ITIL best practice framework can help them work more efficiently.
What is included in the course?
Accredited ITIL Service Strategy E-Learning.
Get 90 Days Access.
6 Months Access Available at an Additional Cost.
Official ITIL Exam Voucher (Exam Taken Online);
Study Guides, Quizzes, Sample Exam and more...
Tutor Support.
Entry Requirements
Students wishing to study the Service Transition course should already hold the ITIL Foundation Certificate.
This course comes with a 14 day money back guarantee so enrol today and get started.
Bulk discounts
Bulk discounts are available on purchases of 10 or more courses.
If you wish to discuss a large individual order for this course, and/or would like to be invoiced in advance, please call our sales team on 01707 828 751 to make an enquiry.
The ITIL SS course offered on this page are offered by IT Training Zone Ltd. an ATO of AXELOS Limited."
Important information
Price for Emagister users:
Facilities
Location
Start date
Start date
About this course
"Who Is This Course For?
ITIL Intermediate Service Strategy is suitable for program and Project Managers, Account Managers, Finance Managers, Business Development and Capture Managers, Service Delivery Managers. "
"Requirements
Our training works on all devices including Mobile phones, IPad’s, Android tablets, Macs and PC’s.
For the best viewing experience on our state-of-the-art eLearning platform we recommend an internet connection of 10Mbps or better. Please also use Google Chrome or Mozilla Firefox as your browser with Adobe Flash Player. "
Reviews
Subjects
- Financial Management
- Access
- Portfolio Management
- Governance
- Financial
- Technology
- Financial Training
Course programme
Course Outline
Course Outline
The course is organised into the following modules:
- ntroduction to Service Strategy
- Service Strategy principles
- Service Strategy processes:
- Financial Management for IT services
- Service Portfolio Management
- Demand Management
- Business Relationship Management
- Strategy Management for IT services
- Governance
- Organising for Service Strategy
- Technology considerations
- Implementing Service Strategy
- Challenges, critical success factors and risks
- Preparing for the exam
Course duration is 21 hours (minimum) and is 3 ITIL Credits
Each lesson contains a video tutorial, study guide and associated quiz.
The course is organised into the following modules:
The course is organised into the following modules:
- ntroduction to Service Strategy
- Service Strategy principles
- Service Strategy processes:
- Financial Management for IT services
- Service Portfolio Management
- Demand Management
- Business Relationship Management
- Strategy Management for IT services
- Governance
- Organising for Service Strategy
- Technology considerations
- Implementing Service Strategy
- Challenges, critical success factors and risks
- Preparing for the exam
- Financial Management for IT services
- Service Portfolio Management
- Demand Management
- Business Relationship Management
- Strategy Management for IT services
- Governance
- Organising for Service Strategy
- Technology considerations
- Implementing Service Strategy
- Challenges, critical success factors and risks
- Preparing for the exam
- Financial Management for IT services
- Service Portfolio Management
- Demand Management
- Business Relationship Management
- Strategy Management for IT services
- Governance
- Organising for Service Strategy
- Technology considerations
- Implementing Service Strategy
- Challenges, critical success factors and risks
- Preparing for the exam
Course duration is 21 hours (minimum) and is 3 ITIL Credits
Each lesson contains a video tutorial, study guide and associated quiz.
"
ITIL Service Strategy Course