ITIL V3 Certification + 2 Exam

Course

Online

£ 10 + VAT

Description

  • Type

    Course

  • Methodology

    Online

  • Start date

    Different dates available

This is the Newest Course which give you the opportunity of a full preparation and ensures your success in your ITIL® Exam from the first try.
This course is developed according to the official Exam Guide from ITIL, so you can pass the actual ITIL® Certification Exam from the first Try!
This course prepares you for an internationally recognised qualification in ITIL® Service Management; by far the most widely adopted and globally recognized best practice for Service Management. 
ITIL® provides guidance to organizations and individuals on how to use IT as a tool to facilitate business change, transformation and growth.  

Facilities

Location

Start date

Online

Start date

Different dates availableEnrolment now open

About this course

Introduction to ITIL
ITIL Service Strategy
Service Design
Service Transition
Service Operation
Continual Service Improvement
ITIL Certification importance
ITIL Exam Guide

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Reviews

This centre's achievements

2021

All courses are up to date

The average rating is higher than 3.7

More than 50 reviews in the last 12 months

This centre has featured on Emagister for 4 years

Subjects

  • Service Management
  • Financial Training
  • Security Management
  • Industry
  • Technology
  • Financial
  • Design
  • Portfolio Management
  • Change Management
  • Financial Management

Course programme

Introduction to ITIL 1 lecture 08:44 Introduction to ITIL V3 Introduction to ITIL 1 lecture 08:44 Introduction to ITIL V3 Introduction to ITIL V3 Introduction to ITIL V3 Introduction to ITIL V3 Introduction to ITIL V3 ITIL Service Strategy 5 lectures 48:17 Introduction to ITIL Service Strategy Service Strategy process and Service Portfolio Management Demand Management in ITIL Service Strategy Business Relationship Management Vs Financial Management Industry Experience of Service Strategy ITIL Service Strategy 5 lectures 48:17 Introduction to ITIL Service Strategy Service Strategy process and Service Portfolio Management Demand Management in ITIL Service Strategy Business Relationship Management Vs Financial Management Industry Experience of Service Strategy Introduction to ITIL Service Strategy Introduction to ITIL Service Strategy Introduction to ITIL Service Strategy Introduction to ITIL Service Strategy Service Strategy process and Service Portfolio Management Service Strategy process and Service Portfolio Management Service Strategy process and Service Portfolio Management Service Strategy process and Service Portfolio Management Demand Management in ITIL Service Strategy Demand Management in ITIL Service Strategy Demand Management in ITIL Service Strategy Demand Management in ITIL Service Strategy Business Relationship Management Vs Financial Management Business Relationship Management Vs Financial Management Business Relationship Management Vs Financial Management Business Relationship Management Vs Financial Management Industry Experience of Service Strategy Industry Experience of Service Strategy Industry Experience of Service Strategy Industry Experience of Service Strategy Service Design 7 lectures 01:09:45 Introduction to ITIL Service Design Service Design and Service management in ITIL Service Design Portfolio and 4Ps in ITIL Service Design Technology and Architecture Service Level Management Improvement Program IT Service Continuity Management, Security management, BCM, ITSCM IT Service Supplier Management Service Design 7 lectures 01:09:45 Introduction to ITIL Service Design Service Design and Service management in ITIL Service Design Portfolio and 4Ps in ITIL Service Design Technology and Architecture Service Level Management Improvement Program IT Service Continuity Management, Security management, BCM, ITSCM IT Service Supplier Management Introduction to ITIL Service Design Introduction to ITIL Service Design Introduction to ITIL Service Design Introduction to ITIL Service Design Service Design and Service management in ITIL Service Design and Service management in ITIL Service Design and Service management in ITIL Service Design and Service management in ITIL Service Design Portfolio and 4Ps in ITIL Service Design Portfolio and 4Ps in ITIL Service Design Portfolio and 4Ps in ITIL Service Design Portfolio and 4Ps in ITIL Service Design Technology and Architecture Service Design Technology and Architecture Service Design Technology and Architecture Service Design Technology and Architecture Service Level Management Improvement Program Service Level Management Improvement Program Service Level Management Improvement Program Service Level Management Improvement Program IT Service Continuity Management, Security management, BCM, ITSCM IT Service Continuity Management, Security management, BCM, ITSCM IT Service Continuity Management, Security management, BCM, ITSCM IT Service Continuity Management, Security management, BCM, ITSCM IT Service Supplier Management IT Service Supplier Management IT Service Supplier Management IT Service Supplier Management Service Transition 7 lectures 01:04:24 Introduction to ITIL Service Transition Deep dive into ITIL Service Transition Change Management in ITIL Service Transition Service Asset and Configuration Management Release and Deployment Management Purpose and Objectives of Service Knowledge Management Service Transition Industry Experience Service Transition 7 lectures 01:04:24 Introduction to ITIL Service Transition Deep dive into ITIL Service Transition Change Management in ITIL Service Transition Service Asset and Configuration Management Release and Deployment Management Purpose and Objectives of Service Knowledge Management Service Transition Industry Experience Introduction to ITIL Service Transition Introduction to ITIL Service Transition Introduction to ITIL Service Transition Introduction to ITIL Service Transition Deep dive into ITIL Service Transition Deep dive into ITIL Service Transition Deep dive into ITIL Service Transition Deep dive into ITIL Service Transition Change Management in ITIL Service Transition Change Management in ITIL Service Transition Change Management in ITIL Service Transition Change Management in ITIL Service Transition Service Asset and Configuration Management Service Asset and Configuration Management Service Asset and Configuration Management Service Asset and Configuration Management Release and Deployment Management Release and Deployment Management Release and Deployment Management Release and Deployment Management Purpose and Objectives of Service Knowledge Management Purpose and Objectives of Service Knowledge Management Purpose and Objectives of Service Knowledge Management Purpose and Objectives of Service Knowledge Management Service Transition Industry Experience Service Transition Industry Experience Service Transition Industry Experience Service Transition Industry Experience Service Operation 8 lectures 01:28:45 Overview of Service Operation Overview of Functions in Service Operation Technical Management Event Management – Roles Request Fullfilment process Problem Management Relationship Management Service operation Overall Process Service Operation

Additional information

Familiarity with IT services and Service management is useful but not essential

ITIL V3 Certification + 2 Exam

£ 10 + VAT