itSMF Dictionary of Terms, Acronyms and Abbreviations, Version 2

Course

Distance

£ 6 + VAT

Description

  • Type

    Course

  • Methodology

    Distance Learning

This publication covers the main terms, acronyms and abbreviations that anyone involved in Service Management could come across. The Dictionary of Terms is an ideal source for anyone new to Service Management who would like to know what and how key terms are defined. NOW UPDATED, to version 2, encompassing the latest OGC ITIL Glossary terms.

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Description
This publication covers the main terms, acronyms and abbreviations that anyone involved in Service Management could come across. The Dictionary of Terms is an ideal source for anyone new to Service Management who would like to know what and how key terms are defined. NOW UPDATED, to version 2, encompassing the latest OGC ITIL Glossary terms.

Program

This publication covers the main terms, acronyms and abbreviations that anyone involved in Service Management could come across. The Dictionary of Terms is an ideal source for anyone new to Service Management who would like to know what and how key terms are defined.

NOW UPDATED , to version 2, encompassing the latest OGC ITIL Glossary terms.






Format: Paperback
ISBN 10: 0952470659
ISBN 13: 9780952470656
Or Buy the Complete Set of itSMF Pocket Guides

itSMF Dictionary of Terms, Acronyms and Abbreviations, Version 2

£ 6 + VAT