itSMF Dictionary of Terms, Acronyms and Abbreviations, Version 2
Course
Distance
Description
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Type
Course
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Methodology
Distance Learning
This publication covers the main terms, acronyms and abbreviations that anyone involved in Service Management could come across. The Dictionary of Terms is an ideal source for anyone new to Service Management who would like to know what and how key terms are defined. NOW UPDATED, to version 2, encompassing the latest OGC ITIL Glossary terms.
Reviews
Course programme
This publication covers the main terms, acronyms and abbreviations that anyone involved in Service Management could come across. The Dictionary of Terms is an ideal source for anyone new to Service Management who would like to know what and how key terms are defined. NOW UPDATED, to version 2, encompassing the latest OGC ITIL Glossary terms.
Program
This publication covers the main terms, acronyms and abbreviations that anyone involved in Service Management could come across. The Dictionary of Terms is an ideal source for anyone new to Service Management who would like to know what and how key terms are defined.
NOW UPDATED , to version 2, encompassing the latest OGC ITIL Glossary terms.
Format: Paperback
ISBN 10: 0952470659
ISBN 13: 9780952470656
Or Buy the Complete Set of itSMF Pocket Guides
itSMF Dictionary of Terms, Acronyms and Abbreviations, Version 2