itSMF Pocket Guide: Planning to Implement Service Management

Course

Distance

£ 6 + VAT

Description

  • Type

    Course

  • Methodology

    Distance Learning

This publication is an ideal starting point for anyone planning to implement Service Management

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Course programme

Description
This publication is an ideal starting point for anyone planning to implement Service Management

Program

This publication is an ideal starting point for anyone planning to implement Service Management. The publication is a condensed version of the ITIL Planning to Implement Service Management book.

Areas covered are: What is Service Management?, The approach, What is the vision?, Where are we now? and Where do we want to be?

Format: Soft Covers
ISBN 10: 0952470691
ISBN 13: 9780952470694
or Buy the Complete Set of itSMF Pocket Guides

itSMF Pocket Guide: Planning to Implement Service Management

£ 6 + VAT