Jarrold Training courses

...to any of the above questions you will find that the Drive course provides solutions to these and many other issues that exercise today's director and senior manager... Learn about: Management Development...

...This course is designed for those required to manage health and safety in compliance with their own organisation's policy and best practice...

...The workshop will enable you to understand and use the tools of assertiveness and help you to develop your self confidence, self esteem and communication...

...who's who · Not understanding · Hearing · Minuting and argument · Skivvying · Coping with numbers/figures · Maintaining concentration and focus · Contributing...

...Introduction · The need for interviewing skills · Common problems in selection Planning and Preparation · The job description · The employee specification...

...of non-verbal communication · Your body language · Reading other people's body language · Negative non-verbals Persuading an Audience · Structures that...

...· Dealing with interruptions. · Overcoming barriers to self-discipline...

...effective persuasion techniques · Assumptive and alternative · Understanding your customer or client · Recognise customer and salespeople's tactics · Questioning...

...into yes After the sale · Follow up and follow through · Developing the account · When team selling can win you more business · The importance of maintaining...

...business-related project Regular peer group review time Post-course review and coaching Areas covered Planning and organising - better control of projects... Learn about: Team Leader...

...Developing ourselves · Enhancing self belief · Organising our thoughts and ideas · Maintaining a more positive attitude · Channelling our energy under...

...keyboard & mouse - Processors - Memory & disks drives · The Windows interface Windows · Starting Windows · Logging on and off · Locking the computer ·...

...Suitable for: Those interested in learning how to use and get the most out of Outlook. Those interested in learning how to use and get the most out of Outlook...

...report · Print preview · Printing a report Enhancing a Report · Report sections · Applying enhancements · Controls & calculations Other Reports · Grouping...

...· Types of relationship · Referential integrity · Relating tables Multiple Tables and Forms · Using a combo box in forms · Combo box properties · LookUp...

...macros, events and Switchboard Manager. Assumed Knowledge: Delegates must have a good working knowledge of Access. They must be regular users who have built Access databases...

...gained either by previous experience or by attending a Jarrold Training "PCs, Windows and Internet Introduction" course. Course Outline: Introduction...

...Day Course Assumed Knowledge: A working knowledge of Excel gained from prior attendance on a Jarrold Training Microsoft Excel Introduction course or from a user environment...

...They must be regular users who are able to create, edit, format and print Excel spreadsheets. They must be able to use basic calculations and functions...

...· Data consolidation Working With Text Files · Importing text files · Text to columns · Text functions Data Manipulation · Sorting data · Using subtotals...