Negotiating Skills

Negotiating Skills
One Day Workshop

Five reasons for attending this workshop:
Do you:
1. Sometimes leave negotiations feeling you gave away too much for yourself or your business?
2. Find it hard to balance a strong stance with maintaining good business relationships?
3. Feel you need to be less emotionally involved and more pragmatically engaged in negotiation?
4. Want to negotiate but do not know how to plan for such a spontaneous process?
5. Need ideas and techniques to help give ground but not money?
If the answer is "yes" to any of the above questions you will find that this interactive, practical and informative workshop provides not only a refresher on current practice, it will also increase confidence and skills in the important area of negotiation.
Areas Covered:
The foundations of negotiation
· The negotiating process
· Preparing for effective negotiation
· Becoming confident as a negotiator
· Building your confidence in negotiations
· Getting to grips with the phases of a negotiation
· How to build a template for effective negotiation
Negotiate better deals and contracts
· Agreeing the objective of the discussion
· Establishing the position and interest of both parties
· Effective competitive and collaborative negotiation
· Dealing with difficult negotiators
· Learn effective persuasion techniques
· Assumptive and alternative
· Understanding your customer or client
· Recognise customer and salespeople's tactics
· Questioning techniques
· Handling the stalemate
· Body language
· Bargaining with purpose
Keeping the door open
· Before leaving the negotiation
· Establishing and maintaining good relations
· Improve relationships
· Keeping in touch