Keys Training courses

...affect their time positively. This course will enable delegates to: • Identify key areas in which they concentrate time and energy. • Manage priorities effectively...

...together • Starting the presentation with impact and interest • Maximising voice projection • Designing and using visual aids • Delivering the presentation... Learn about: Presentation Skills, Professional career development, Public Speaking...

...By the end of the course delegates will have gained the following benefits: Practised structuring a report in a logical and understandable way Looked at collecting...

...Those individuals whose role in the workplace includes responsibility for taking notes but do not have shorthand skills. Speedwriting Skills This...

...assertive communication. Senior/junior managers, directors, administrative and technical staff Anyone who needs to master the principles and practices of effective...

...This course will benefit any employees committed to the success of their business and their personal contribution with it. Clear Business Writing Skills...

...that transmit real Customer Care • Why Customer Care  Survival in today’s competitive market  Customer levels of expectation  The increasing importance...

...and ensures survival. There is, however, often a conflict between getting paid and keeping the customer. This one day course highlights the need for...

...knowledge and the importance of attention to detail are some of the crucial elements of a successful sale. Course concentrates on enabling delegates...

...social media and looks at the business benefits that come from having a social media policy in place within your business. You will learn how to use Twitter...

...find and filter Contacts in the Contacts folder Understand the Global and Contacts address book so that individuals and groups can be E-mailed more quickly...