Leadership and Management Skills for Financial Institutions

Fitch Learning

Training

In New York (USA) and London

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£ 995 + VAT

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Description

  • Type

    Training

  • Level

    Intermediate

This one-day course focuses on teaching tools and techniques for team management. Participants will learn how to get the best out of individuals on their team, through communication, feedback and coaching.

By the end of this course participants will have the tools and techniques to be able to:
Understand the skills required to supervise and manage a team
Manage your team's performance effectively by giving appropriate, constructive feedback
Adapt your natural leadership style to achieve results from each team member
Communicate effectively, whatever the situation
Improve performance via coaching and delegation

Facilities

Location

Start date

London
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Start date

On request
New York (USA)
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Start date

On request

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Reviews

Subjects

  • Management
  • Financial
  • Leadership
  • Management skills

Teachers and trainers (1)

TBC TBC

TBC TBC

TBC

Course programme

Management and leadership
  • Reflect on the difference between management and leadership
  • Define the characteristics of successful leaders
  • Determine your role in achieving team success: identify where your team members' strengths and weaknesses lie
Leadership styles
  • Understanding your preferred leadership style
  • Learn techniques to adapt your style according to the situation
  • Follow a structure to ensure effective delegation
  • Understand motivational theory
Performance management
  • Use your company's appraisal system to best effect
  • Appraise your team members using objective feedback
  • Determine strategies to ease difficult conversations and address contentious issues without damaging relationships
  • Appreciate the value of goal setting, getting your team on the path of continuous improvement
  • Learn how to keep control when having difficult conversations
Communication is key
  • Use a communication tool to recognise different preferences
  • Define strategies for effective communication with different people
  • Build trust and rapport so that your team can be open and honest
  • Leverage questioning and listening techniques to aid operational effectiveness

Additional information

At Fitch Learning we consistently receive excellent customer feedback - 94% of our participants recommend a colleague attend the same course. With 25 years’ experience, our interactive training methods are tried and tested. Our workshops are small – with no more than 16 people – to ensure your learning experience is as interactive and personal as possible. They are taught through up-to-date , region-specific case studies and exercises so you can apply the analytic skills you learn as soon as you are back at your desk. If you register a place 8 weeks or more in advance of the course, you can save 10%.

See related categories

Leadership and Management Skills for Financial Institutions

£ 995 + VAT

The best Banking and Financial Services courses

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See all