Leadership – Leadership Skills for Supervisors: Communication, Coaching and Conflict
Course
Inhouse
Description
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Type
Course
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Methodology
Inhouse
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Start date
Different dates available
This leadership program takes a unique perspective on the hot topic of management and supervisor skills. We’ve designed a one-day training course that gives participants the essentials of supervisor leadership: communication, coaching, and conflict. Bright Solutions’s signature leadership assessment is also included.
Facilities
Location
Start date
Start date
About this course
Team Leaders, Line Managers, Departmental Managers
None
Reviews
This centre's achievements
All courses are up to date
The average rating is higher than 3.7
More than 50 reviews in the last 12 months
This centre has featured on Emagister for 6 years
Subjects
- Conflict
- Coaching
- Supervisor
- Leadership
- Communication Training
Course programme
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Session One: Course Overview
Session Two: Pre-Assignment Review
Session Three: What’s Your Type? How About Mine?
Seeking Informatio
What Does it Mean To Have a Number?
Debrief
Introversion/Extroversion Survey
Session Four: Understanding Leadership
About Leadership
Understanding Your Comfort Zone
Managing Performance
Servant Leadership
Onboarding and Orientation
Session Five: Manage Your Time and Your Energy
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Session Six: The Commitment Curve
The Big Picture
Stages of the Curve
Session Seven: Employee Development Models
The Coaching Model
The Dialogue Model
I Messages
The Consequences and Benefits Matrix
Session Eight: Dealing with Conflict and Difficult Issues
Reflection
Techniques for Resolving Conflict
Session Nine: What Successful Leaders Do
Secrets to Success
Making Connections
Recommended Reading List
Post-Course Assessment
Pre- and Post-Assessment Answer Keys
Personal Action Plan
Leadership – Leadership Skills for Supervisors: Communication, Coaching and Conflict