Leadership & Management Certificate

THE ILM Certificate allows flexibility to tailor moduels to suit your career interests. General topics include: Becoming an Effective Leader; Leading Innovation and Change; Solving problems and making effective decisions in the workplace; Motivating people in the workplace
Level 5 Award

Duration: Attendance at 2 separate sessions, (one per month) plus independent study and completion of assignments
Required to complete 10 credits by completing 2 mandatory units

Unit/ModuleMandatory or OptionalKey Learning OutcomesBecoming an Effective LeaderMandatory

• Evaluate own ability to use a range of leadership styles, in different situations and with different types of people, to fulfil the leadership role
• Use theories of emotional intelligence to review the effect of emotions on own and others’ performance
• Evaluate own ability to ability to set direction and lead others
• Review own ability to motivate, delegate and empower others
• Produce a personal development plan to improve own ability to lead

Leading Innovation and ChangeMandatoryLevel 5 Certificate

Duration: 4 day sessions (one per month)plus independent study and completion of assignments
Required to complete 15 credits by completing 4 mandatory units

Unit/ModuleMandatory or OptionalKey Learning OutcomesBecoming an Effective LeaderMandatory

• Evaluate own ability to use a range of leadership styles, in different situations and with different types of people, to fulfil the leadership role
• Use theories of emotional intelligence to review the effect of emotions on own and others’ performance
• Evaluate own ability to ability to set direction and lead others
• Review own ability to motivate, delegate and empower others
• Produce a personal development plan to improve own ability to lead

Leading Innovation and ChangeMandatory

·

• Explain the importance of innovation for own organisation
• Explain the importance of managing change within own organisation
• Be able to propose innovative solutions to improve organisational performance
• Be able to lead and manage change within an organisation

Solving problems and making effective decisions in the workplaceMandatory

• Define a complex problem in the workplace including its scope and impact
• Analyse information on the identified problem, to help inform the decision making process
• Be able to apply decision making techniques when assessing possible solutions
• Develop a detailed plan for implementing the solution and communicate the plan to relevant stakeholders
• Assess appropriate monitoring and review techniques to ensure successful implementation of solution

Motivating people in the workplaceMandatory

• Evaluate theories of motivation relevant to your workplace
• Evaluate the principal factors that may affect performance and motivation in the workplace
• Be able to improve levels of motivation and increase performance in the workplace
• Select a theory of motivation and apply this to your workplace
• Evaluate the impact of applying the theory of motivation on performance in the workplace

Level 5 Diploma

One year part time study – attendance at monthly sessions, one per unit, plus time for independent study and completion of assignments
Required to complete 37 credits by completing 4 mandatory units and 6 optional units

Unit/ModuleMandatory or OptionalKey Learning OutcomesBecoming an Effective LeaderMandatory

• Evaluate own ability to use a range of leadership styles, in different situations and with different types of people, to fulfil the leadership role
• Use theories of emotional intelligence to review the effect of emotions on own and others’ performance
• Evaluate own ability to ability to set direction and lead others
• Review own ability to motivate, delegate and empower others
• Produce a personal development plan to improve own ability to lead

Leading Innovation and ChangeMandatory

• Explain the importance of innovation for own organisation
• Explain the importance of managing change within own organisation
• Be able to propose innovative solutions to improve organisational performance
• Be able to lead and manage change within an organisation

Solving problems and making effective decisions in the workplaceMandatory

• Define a complex problem in the workplace including its scope and impact
• Analyse information on the identified problem, to help inform the decision making process
• Be able to apply decision making techniques when assessing possible solutions
• Develop a detailed plan for implementing the solution and communicate the plan to relevant stakeholders
• Assess appropriate monitoring and review techniques to ensure successful implementation of solution

Motivating people in the workplaceMandatory

• Evaluate theories of motivation relevant to your workplace
• Evaluate the principal factors that may affect performance and motivation in the workplace
• Be able to improve levels of motivation and increase performance in the workplace
• Select a theory of motivation and apply this to your workplace
• Evaluate the impact of applying the theory of motivation on performance in the workplace

Understanding the management role to improve management performanceOptional

• Describe the goals and objectives of your organisation
• Evaluate the specific responsibilities of middle managers in enabling your organisation to achieve its goals
• Evaluate how interpersonal and communication skills affect managerial performance
• Evaluate strategies to overcome barriers to effective managerial communication and interpersonal skills
• Be able to assess personal development opportunities to improve own managerial performance

Managing stress and conflict in the organisationOptional

• Evaluate the effectiveness of the organisation in recognising workplace stress and conflict and providing the necessary support mechanisms
• Plan improvements to the identification and approach to dealing with workplace stress and conflict in own area of responsibility
• Implement improvements to the identification and approach to dealing with workplace stress and conflict in own area of responsibility
• Critically evaluate own ability to identify and deal with workplace stress and conflict effectively in own area of responsibility

Management communicationOptional

• Explain the relevance of the communication cycle for effective communication in management
• Explain, with examples, the importance of selecting an appropriate tone, language, and level of formality in management communications
• Assess the effectiveness of a range of verbal and written communication methods within your area of the organisation
• Be able to develop effective communication skills as a reflective manager

Managing marketing activitiesOptional

• Explain the differences between product and service marketing
• Explain how the marketing mix is used to summarise the main factors involved in a marketing strategy
• Evaluate a range of marketing strategies
• Be able to review the effectiveness of marketing in an organisation

Developing and leading teams to achieve organisational objectivesOptional

• Assess the effectiveness of own organisation in measuring team performance against organisational goals and objectives
• Evaluate the role of leadership in helping teams to achieve organisational goals and objectives
• Critically review own ability to develop and lead teams to achieve organisational goals and objectives
• Implement changes to own leadership style in order to more effectively develop and lead teams

Managing projects in the organisationOptional

• Assess the usefulness of project management tools and techniques for managing a project within own organisation
• Plan the implementation of a project within own organisation
• Communicate the project plans with appropriate colleagues and stakeholders, gaining agreement where necessary
• Implement the project plan, monitoring progress against agreed targets
• Be able to evaluate own ability to manage a project