Leadership & Management

This Course Consists of the following units:

Module 1 - Understanding Management and Leadership

This module covers the following key topics:

• Leadership Styles
• Understanding Your Comfort Zone
• Managing Performance
• Onboarding and Orientation
• Managers Vs. Leaders
• Types Of Thinking

Module 2 - Improving Management and leadership Performance

This module covers the following key topics:

• Achieving Personal Mastery
• Your Personal Vision
• Our Personal Vision and Our Values
• Analyzing Our Mental Models
• Achieving a Shared Vision

Module 3 - Developing a High-Performing Team

This module covers the following key topics:

• Team Leadership
• Advantages and Disadvantages of Teams
• How Can Teams Help Employees Grow?
• Developing a High-Performing Team

Module 4 - Motivating Employees

This module covers the following key topics:

• What is Motivation?
• Supervising and Motivation
• Identifying Motivators
• Motivational Theories
• Orientation and Onboarding
• Setting Goals

Module 5 - Talent Management

The module covers the following topics:

• What is Talent Management?
• A Focused Effort to Manage Talent
• The Shared Management Model
• Risk Assessment
• Developing Your Vision
• Understanding Competencies
• Identifying Talent
• Three-Phase Process
• Development Plan

Module 6 - Succession Planning

The module covers the following topics:

• Defining a Succession Plan
• Components of the Plan
• Success Model
• Setting the Scope
• Risk Assessment
• Gathering Information
• Forecasting Needs
• Coaching and Mentoring

Module 7 - Business Process Management

The module covers the following topics:

• The Vision Phase
• The Design Phase
• The Modelling Phase
• The Execution Phase
• The Monitoring Phase
• The Optimising Phase

Module 8 - Communication Skills

This module covers the following key topics:

• Communication Barriers
• Active Listening Skills
• Questioning Skills
• Probing Techniques

Module 9 - Negotiation Techniques

This module covers the following key topics:

• Practicing Negotiation
• Phases of Negotiation
• Negotiation Made Easier

Module 10 - Managing Meetings and Giving Feedback

This module covers the following key topics:

• Managing Meetings
• Presentation Tips
• Pumping up a Presentation
• Personal Development
• Feedback Techniques

Module 11 - Managing Change

This module covers the following key topics:

• The Change Cycle
• Human Reaction to change
• The Pace of Change
• Adapting to Change

Module 12 - Managing Time

This module covers the following key topics:

• Prioritising your Time
• The Power of a Change
• Changing Our Perspective
• Setting Goals with SPIRIT
• Planning Tips and Tricks
• Setting Up a Routine
• Doing it Right

Module 13 - Stress Management

This module covers the following key topics:

• Understanding Stress
• Strategies to Manage stress
• Time Management

Module 14 - Managing Conflict

This module covers the following key topics:

• Benefits of Confrontation
• Preventing Problems
• Getting Focused
• Managing Anger
• Dealing with Problems

Module 15 - Risk Management

This module covers the following key topics:

• Risk Management
• Types of Risks
• Risk Management Tools
• Types of Processes
• Responding to Risks