Lean Six Sigma Green Belt Practitioner
Course
Online
Description
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Type
Course
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Methodology
Online
Lean Six Sigma is a pragmatic approach that emphasises the importance of focusing on delivering what the customer wants by utilising the skills and knowledge of the employees. Improvement projects aim to reduce the cost of poor quality, increase process capability, minimise process cycle time and remove waste to deliver what the customer wants, ultimately resulting in increased customer satisfaction. Lean Six Sigma Green Belt Practitioner provides the skills necessary to successfully complete DMAIC projects, including basic knowledge of planning, team problem-solving methods and improvement strategies.
The training combines lectures with interactive group exercises and hands-on work using examples related primarily to the services industry. Please note: This course includes a refresher of the content encountered in the Yellow Belt course. It is therefore recommended that delegates who have attended the Yellow Belt course gain several months of practical experience before returning to complete this course. Learning Objectives At the end of this course you will be able to:Understand problem solving and process improvement methodsPlan and manage a real Lean Six Sigma DMAIC projectIdentify the elements of Cost of Poor quality and waste in a processStructure a measurement system and identify the appropriate metrics to support quantitative process improvement effortsUnderstand root cause analysis and value analysis methods Understand Process Improvement strategiesCommunicate with key stakeholders and drive change in the organisationUse many of the common process improvement tools
About this course
The main focus of this course is the application of Lean Six Sigma DMAIC methods to real life improvement projects within the delegate's own organisation. There are two anticipated entry points to this course: Previous Yellow Belt Training - This course covers all of the material taught on the Yellow Belt course to serve as a refresher. It is therefore recommended that delegates attend the Yellow Belt course and gain practical experience in the workplace for a minimum of three months before moving to the Green Belt levelNo previous training - This course also fully caters for...
Reviews
Subjects
- Quality Training
- Process Improvement
- Green
- Project
- Quality
- Problem Solving
- Lean
- Six Sigma
Course programme
Introduction
- History of Lean Six Sigma
- Roles and responsibilities in Lean Six Sigma
Define
- Project Charter including Problem Definition and goals, Business Case
- Kano
- Voice of the Customer including Critical to Quality (CTQ)
- Voice of the Process including SIPOC
- Lean Six Sigma and Project Management
- Project Selection
- Define Tollgate
Measure
- Measurement Information Model
- Selecting the right metrics
- Sampling - basic concepts
- Yield and Defects - Process capability measures
- Developing a Process Baseline
- Measure Tollgate
Analyse
- Process Value analysis - Value stream mapping Root Cause Analysis - process decomposition Cause and Effect Matrices
- Exploratory Data Analysis (EDA)
- Inferential Statistics for Root Cause Analysis (overview)
- Analyse Tollgate
Improve
- Generating Solution Ideas - Brainstorming (Six Thinking Hats) Process Improvement strategies
- Lean Principles Selecting Solutions Risk Management Pilot Projects
- Improvement qualification (quantifying improvements)
- Improve Tollgate
Control
- Sustaining improvement Statistical Process Control (SPC) Control charts
- Control Tollgate
Conclusions and Next Steps
Examination
There is an exam at the end of the course. To achieve a Green Belt Certification, delegates are required to pass the Green Belt exam and to complete an improvement project demonstrating a use of appropriate tools, project results and business benefits.
QA reserves the right to improve the specification and format of its courses for the benefit of its customers without notice to the customer.
Lean Six Sigma Green Belt Practitioner