Leadership at Work

Are you looking to improve your leadership skills? Perhaps you are in charge of projects at work or anticipate being put in charge of new projects. Leading isn't easy, but the good news is that there are many helpful theories and techniques which can help you build your confidence and become a stronger leader.

This course analyses the differences between management and leadership and looks to the theories of both for more clarity. It's not always all rose being in a managerial position, and this course can help you understand the obstacles in the way of effective leadership and management.

After taking this course, you will be able to: 1. Analyse different approaches to leadership and be able to identify the difficulties, challenges and conflicts which may face the manager. 2. Analyse leadership in the context of a team and consider the role of the team and effective team leadership. 3. Analyse the principles of management and leadership. 4. Analyse approaches to leadership and apply them to leading a team. 5. Gain an ideal CPD recognition.

This program is suitable for supervisors, team leaders, department heads, general managers, managers in designate, sales managers, call centre managers and customer service staff. This course is also beneficial for anyone aspiring to lead and to work at the managerial level.