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PTP offered amazing Train the Trainer courses and they were superb. I had no reservation in recommending them. They're good at it. The feedback was great and I learned a lot. Thanks for the same.
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Training was professional, trainers were good and I would suggest the same for you.
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- Short course
- Leedsand4 other venues
- Birmingham, Bristol, London, Nottingham
- Intermediate
- April
...11:00 - 11:15 Coffee 11:15 - 11:45 Preparing and Planning the Interview 11:45 - 12:30 The Interview Opening - role plays with feedback... Learn about: Recruitment advertising, Recruitment and Selection...
...11:00 - 11:15 Coffee 11:15 - 11:45 Preparing and Planning the Interview 11:45 - 12:30 The Interview Opening - role plays with feedback... Learn about: Recruitment advertising, Recruitment and Selection...
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PTP offered amazing Train the Trainer courses and they were superb. I had no reservation in recommending them. They're good at it. The feedback was great and I learned a lot. Thanks for the same.
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Training was professional, trainers were good and I would suggest the same for you.
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I have received a great help on training
thanks all.
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Alam was very helpful in regards to my enquiry. He advised me all the way through my decision and I am happy to study my level 3 assessor course with russbridge academy.
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GREAT TO TALK TO SUPPORT TEAM OF RUSSBRIDGE CADEMY, IT`S WAS REALLY IMPRESSED. THANK AND RECOMMENDE TO ALL.
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- NVQ
- Leedsand24 other venues
- London, Stratford, Wood Green, Harrow, Mitcham, Barking, North Acton, Elephant & Castle, Oxford, Southampton, Sheffield ...
- 12 Mar 2026
- 2 Days
- Internship
...query please feel free to contact us via phone or email: info@russbridgeacademy.co.uk This assessor qualification is intended for people who assess vocational skills... Learn about: Construction Safety Training, Health and Social Care, Beauty Treatments...
...query please feel free to contact us via phone or email: info@russbridgeacademy.co.uk This assessor qualification is intended for people who assess vocational skills... Learn about: Construction Safety Training, Health and Social Care, Beauty Treatments...
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I have received a great help on training
thanks all.
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Alam was very helpful in regards to my enquiry. He advised me all the way through my decision and I am happy to study my level 3 assessor course with russbridge academy.
← | → see all
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GREAT TO TALK TO SUPPORT TEAM OF RUSSBRIDGE CADEMY, IT`S WAS REALLY IMPRESSED. THANK AND RECOMMENDE TO ALL.
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The course was highly practical and I had an amazing experience and I enjoyed a lot. Thanks for the same.
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The course was well structured and organised. I had a good time in all.
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- Short course
- Leedsand6 other venues
- Birmingham, Bristol, Edinburgh, London, Manchester, Nottingham
- Intermediate
...Timetable 9:30 - 10:00 Coffee & Course Objectives 10:00 - 10:45 Introduction to succession planning – tips for success 10:45 - 11:15 Identifying & measuring... Learn about: Succession Planning...
...Timetable 9:30 - 10:00 Coffee & Course Objectives 10:00 - 10:45 Introduction to succession planning – tips for success 10:45 - 11:15 Identifying & measuring... Learn about: Succession Planning...
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The course was highly practical and I had an amazing experience and I enjoyed a lot. Thanks for the same.
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The course was well structured and organised. I had a good time in all.
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Excellent course, Very good tutor and staff.
Five star quality service
Recommended training academy.
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So far I'm very impressed. The coursework is well set out and interesting, assignments are available to download and can be submitted online. I've just completed my first assignment and look forward to getting feedback in due course. All in all this seems like an excellent course and well run online college .
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Have done the ptlls in 2019. This course was a good match for me.
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- Course
- Leedsand26 other venues
- London, Stratford, Wood Green, Croydon, Harrow, Mitcham, Barking, Greenwich, North Acton, Elephant & Castle, Oxford ...
- Beginner
- 13 Apr 2026
- 3 Days
- Internship
...aesthetic trainer, Beauty schools, care home and Care Instructor, Dog Grooming, Driving Instructors, NHS Trusts, various police and military forces... Learn about: Care Management, Beauty industry, Health Management...
...aesthetic trainer, Beauty schools, care home and Care Instructor, Dog Grooming, Driving Instructors, NHS Trusts, various police and military forces... Learn about: Care Management, Beauty industry, Health Management...
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Excellent course, Very good tutor and staff.
Five star quality service
Recommended training academy.
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So far I'm very impressed. The coursework is well set out and interesting, assignments are available to download and can be submitted online. I've just completed my first assignment and look forward to getting feedback in due course. All in all this seems like an excellent course and well run online college .
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Have done the ptlls in 2019. This course was a good match for me.
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- Short course
- Leedsand5 other venues
- Birmingham, Bristol, London, Manchester, Nottingham
- Intermediate
- August
...Timetable 09:30 - 10:00 Coffee & Course Objectives 10:00 - 10:30 Establish the Business Priorities - What\'s in a Budget? (What are the key activities... Learn about: Business priorities, Business Studies, Business Finance...
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It was an excellent assessor course.
have done this course here last week.
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BIG FIVE STAR.
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Fast service... Love it.
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- NVQ
- Blended in Leedsand21 other venues
- London, Stratford, Croydon, Harrow, Mitcham, Barking, North Acton, Elephant & Castle, Bedford, Leicester, Lancaster ...
- 30 Apr 2026
- 4 Months
- Internship
...Beauty Industry & Make Up, Construction, Early years, NHS, Child and Health Care, Oil and Gas Field, Apprenticeship, Health & Social Care and Educational Sectors... Learn about: Beauty industry, Hair and beauty, Oil Drilling...
...Beauty Industry & Make Up, Construction, Early years, NHS, Child and Health Care, Oil and Gas Field, Apprenticeship, Health & Social Care and Educational Sectors... Learn about: Beauty industry, Hair and beauty, Oil Drilling...
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It was an excellent assessor course.
have done this course here last week.
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BIG FIVE STAR.
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Fast service... Love it.
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- Course
- Leedsand5 other venues
- Birmingham, Bristol, Edinburgh, London, Manchester
- Intermediate
- March
- 1 Day
...operating v capital expenses, the Balance Sheet, the Profit and Loss Account, the Cash Flow Statement, key financial rations and key finance terminology Break 1 11:00... Learn about: Financial Terms, Financial acts, Financial Risk...
- Short course
- Leedsand6 other venues
- Birmingham, Bristol, Edinburgh, London, Manchester, Nottingham
- Intermediate
- November
...from how to make a good first impression, to the use of correct vocabulary and paying attention to detail. Through interactive workshops and role-playing... Learn about: Customer Service, Customer Retention, Customer Care...
- Short course
- Leedsand6 other venues
- Birmingham, Bristol, Edinburgh, London, Manchester, Nottingham
- Intermediate
- January
...report their findings back to the group) 15:00 - 15:15 Delegates to Critique Taped Calls 15:30 - 16:30 Visual Communication (This final session gets delegates... Learn about: Customer Service, Communication Training, Sales Training...
- Short course
- Leedsand5 other venues
- Birmingham, Edinburgh, London, Manchester, Nottingham
- Intermediate
- March
...body and close) 11:15 - 11:30 Coffee break 11:30 - 12:00 Short Presentations (cont.) 12:00 - 12:30 Feedback and Discussion: Our Styles and Target Audience... Learn about: Speaking Skills, Time management, Marketing Communications...
- Short course
- Leedsand5 other venues
- Bristol, Edinburgh, London, Manchester, Nottingham
- Intermediate
- March
...and looking at potential alternatives 12.30 – 13.00 An opportunity to practice 13.00 – 14.00 Lunch Break 14.00 – 14.30 How to avoid deadlocks in your negotiations... Learn about: Communication Skills, Listening Skills, Customer Relationship Management...
- Short course
- Leedsand6 other venues
- Birmingham, Bristol, Edinburgh, London, Manchester, Nottingham
- Intermediate
...15.45 – 16.45: Developing an Action Plan for changes you can make to increase customer satisfaction by really knowing your customer. 16:45 – 17:00 Summary... Learn about: Customer Manager, Customer Service Skills, Customer Relationship Management...
- Short course
- Leedsand6 other venues
- Wymeswold, Birmingham, Bristol, Edinburgh, London, Nottingham
- Intermediate
- September
...How and when to use over 20 types of closes Greater ability to handle objections Gain greater confidence to close in difficult situations Advanced Closing Skills... Learn about: Sales Techniques, Organizational Skills, Sales Training...
- Short course
- Leedsand6 other venues
- Birmingham, Bristol, Edinburgh, London, Manchester, Nottingham
- Intermediate
- March
...plan that provides the manager and the individual with logical steps to deliver the mutually agreed objectives. Appraising Performance Effectively... Learn about: Sales Techniques, Time management, Marketing Tools...
- Short course
- Leedsand5 other venues
- Birmingham, Edinburgh, London, Manchester, Nottingham
- Intermediate
- October
...of putting a client on 'Stop' without the knowledge of the Sales person or Buyer Increased enjoyment in the role Positive impact on cash flow and margin... Learn about: Financial Management, Cash Flow, Credit Rating...
- Short course
- Leedsand6 other venues
- Birmingham, Bristol, Edinburgh, London, Manchester, Nottingham
- Intermediate
- November
...12:45 - 13:45 Lunch 13:45 - 14:30 The Power of Questions (A questioning framework designed to elicit the true meaning of the message being received... Learn about: Counselling Psychology, Communication Skills, Relationship Building...
- Short course
- Leedsand6 other venues
- Birmingham, Bristol, Edinburgh, London, Manchester, Nottingham
- Intermediate
...issues of appraisal Produce an opportunity to share ideas about, and experiences of, appraisal. Appraisee Training - Timetable 09.30 - 10.00 Coffee... Learn about: Purpose of Appraisals, Sales Techniques, Communication Training...
- Short course
- Leedsand6 other venues
- Birmingham, Bristol, Edinburgh, London, Manchester, Nottingham
- Intermediate
- February
...15:45 Role Plays 15:45 - 16:30 Effective Customer Care Letter Writing 16:30 Summary Action Plans Agreed... Learn about: Customer Retention Strategy, Customer Relationship Management, Customer satisfaction...
- Short course
- Leedsand6 other venues
- Birmingham, Bristol, Edinburgh, London, Manchester, Nottingham
- Intermediate
- May
...10:00 Coffee & Introduction 10:00 - 10:30 What makes for good customer care 10:30 - 11:00 Getting it Right - Building on your Good Practices 11:00... Learn about: Customer Retention, Customer Care Skills, Customer Relationship Management...
- Short course
- Leedsand6 other venues
- Birmingham, Bristol, Edinburgh, London, Manchester, Nottingham
- Advanced
- March
...utilise this to your customers delight How to develop an awareness of competitors and how to use this to improve your own service Using current case studies... Learn about: Customer satisfaction, Public Sector, Customer Retention Strategy...
- Short course
- Leedsand6 other venues
- Wymeswold, Birmingham, Bristol, Edinburgh, London, Manchester
- Intermediate
- August
...they prefer in different situations and the results are analysed, highlighting delegates' strengths and weaknesses. Role-plays are devised and practised... Learn about: Selling skills, Customer Retention Strategy, Customer Service...
- Short course
- Leedsand6 other venues
- Birmingham, Bristol, Edinburgh, London, Manchester, Nottingham
- Advanced
- March
...An inspirational and interactive course that teaches advanced customer service skills that create a pro-active customer focus within your team. Understand... Learn about: Tourism Marketing, Customer Manager, Tourism Hospitality...
- Short course
- Leedsand5 other venues
- Bristol, Edinburgh, London, Manchester, Nottingham
- Intermediate
- March
- 1 Day
...Engaging stakeholders 3. Designing and event and creating buy in from the stakeholders 4. Use of creative facilitation techniques 5. Managing the process... Learn about: Time management, Customer satisfaction, Customer Relationship Management...