Legal Secretary and Office Skills Diploma
Course
Online
Description
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Type
Course
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Level
Intermediate
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Methodology
Online
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Duration
1 Year
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Start date
Different dates available
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Support service
Yes
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Virtual classes
Yes
Learn how to provide effective support in a law environment and enhance your skills in computer literacy, proofreading and office administration with this online legal secretary training course. The Legal Secretary and Office Skills Diploma is designed and delivered by industry experts, ensuring the expertise you acquire will improve your employability and is immediately applicable to the workplace.
Facilities
Location
Start date
Start date
About this course
The Legal Secretary and Office Skills Diploma is taught through accessible, informative video lessons, online study materials, mock exams and automated assessments. You gain an overall understanding of what legal secretary and paralegal roles entail, along with developing specific skills in verbal and nonverbal communication, preparing legal documents and proofreading, along with broader transferable office administration skills in time management and the use of Microsoft Word.
The Legal Secretary and Office Skills Diploma is open to all, with no formal entry requirements. All you need is a passion for learning, a good understanding of the English language, numeracy and IT, and to be over the age of 16.
Upon successful completion you will qualify for the UK and internationally-recognised professional qualification and you can choose to make your achievement formal by obtaining your PDF Certificate at a cost of £19 and Hardcopy Certificate for £34.
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Subjects
- Management
- Legal Secretary
- Office IT
- Customer Service
- Proofreading
- Etiquette
- Ms Office
- Secretary
- Meeting Management
- Court system
- LEGAL SECRETARIES
Course programme
Legal Secretary
- Introduction to Legal Secretary
- Role of Legal Secretaries
- General Duties and Day-to-Day Operations of a Legal Secretary
- Record Keeping
- Legal Writing Skills & Proofreading
- Research Skills You Need to Know
- Transcription, Editing & Correspondence to Judges
- Legal System of UK
- UK Court System
Meeting Management & Minute Taking
- Meeting Management
- The Role of a Minute-Taker
- The Skills of a Minute-Taker
- Meeting Agreements
- Minute Styles
- What Do I Record?
- Techniques for Preparing Minutes
- Taking Minutes in an Interactive Meeting
- The Minute Book
- What to include/what to ignore
- Motions and Resolutions
- Method of recording minutes
- Reasons for Meeting
- What is a decision?
- Minute Taking tips
Other Secretarial Roles and Responsibilities
- Working with Your Manager
- Administrative Soft Skills
- Effective Time Management
- Tools of the Trade
- Being an Effective Gatekeeper
- Organizational Skills
- Confidentiality Guidelines
- Special Tasks
Customer Service Role
- Introduction To Customer Service
- The Power of Positive Thinking in Customer Service
- Types of Difficult Customers and How to Help them
- How to Deal with Difficult Customers
Telephone Etiquette
- Aspects of Phone Etiquette
- Using Proper Phone Language
- Eliminate Phone Distractions
- Inbound Calls
- Outbound Calls
- Handling Rude or Angry Callers
- Handling Interoffice Calls
- Methods of Training Employees
- Correcting Poor Telephone Etiquette
Organizing Work Using MS Word
- Opening
- Working with the Interface
- Your First Document
- Basic Editing Tasks
- Basic Formatting Tasks
- Formatting Paragraphs
- Advanced Formatting Tasks
- Working with Styles
- Formatting the Page
- Sharing Your Document
Proof Reading
- Introduction to Proofreading
- What does a Proofreader do?
- Proofreading
- Proofreading Symbols
- Proofreading on Paper & Screen
- Strategies to Check for Specific Errors
- Editing & Proofreading Strategies
- Proofreading an Essay
Mock Exam
- Mock Exam – Legal Secretary and Office Skills Diploma
Final Exam
- Final Exam – Legal Secretary and Office Skills Diploma
How is the course assessed?
- To successfully complete the course you must pass an automated, multiple-choice assessment. The assessment is delivered through our online learning platform. You will receive the results of your assessment immediately upon completion.
Legal Secretary and Office Skills Diploma