Course not currently available

Level 2 Certificate for Access to Leadership (QCF)

London School of Planning and Management

Course

Online

£ 999 VAT inc.

The best Leadership courses

See all

See all

Description

  • Type

    Course

  • Level

    Intermediate

  • Methodology

    Online

  • Duration

    9 Months

  • Online campus

    Yes

  • Delivery of study materials

    Yes

  • Support service

    Yes

  • Virtual classes

    Yes

The Level 2 Certificate for Access to Leadership aims to provide learners with the knowledge and understanding to bridge the gap between roles within a team to team leader. The qualification covers customer service, communication, leadership styles, event planning and health and safety to help prepare learners to take on a team leadership role across a range of sectors.

About this course

The qualification is delivered by London School of International Business (LSIB) and it is awarded by Innovate Awarding, an Ofqual-regulated Awarding Body. All of the qualifications are listed on the Ofqual register.

Questions & Answers

Add your question

Our advisors and other users will be able to reply to you

Fill in your details to get a reply

We will only publish your name and question

Reviews

Subjects

  • Access
  • Customer Service
  • Team Training
  • Event Planning
  • Leadership Styles
  • Principles of event planning
  • Health
  • Security

Course programme

Mandatory Units
  • Principles of effective customer service
  • Understanding leadership styles
  • Understand how to provide quality to customers
  • Understanding successful team working
Optional Units
  • Principles of event planning
  • Understanding the function of sales within an organisation
  • Customer care and diversity in active leisure
  • Health, safety, security and welfare in active leisure
  • Principles of resolving customer service problems
  • Principles of promoting additional services or products to customers
  • Principles of supervising customer service performance in hospitality, leisure, travel and tourism
  • The principles of food safety supervision for catering
  • Principles of promoting food and beverage services and products
  • Understanding team performance
  • Applying decision making techniques

See related categories

Level 2 Certificate for Access to Leadership (QCF)

£ 999 VAT inc.

The best Leadership courses

See all

See all