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Distance and online learning Customer Service courses
- Short course
- Online
- Intermediate
- Different dates available
- Delivery of study materials
- Virtual classes
- Support service
- Online campus
...outstanding customer service. This Outstanding Customer Service Skills training course is available throughout the UK. A greater awareness of the customers... Learn about: Customer Service, Customer Service Skills...
- Course
- Online
- Different dates available
...Get ready for achieving success in working environments driven by client relationship for example, restaurants, motels, clubs, bars, bistros, coffee-houses and retail locations. The customer service skills you will gain in this course will help you achieve success in wide range of industries... Learn about: Customer Service, Customer Service Skills...
- Course
- Online
- Intermediate
- Different dates available
... in an effective and beneficial manner. Key topics include; the process of listening to, questioning and confirming customers’ needs, the fundamentals of creating customer-focused environments , development of a customer service strategy , techniques for building long-term customer relations, techniques... Learn about: Customer Service Skills, Customer Relation Management, Customer Manager...
- Course
- Online
- Different dates available
...: This course is accredited by The CPD Group Our Online test will be multiple choice. You can retake the test at no extra cost to improve your grade. An accredited certificate is awarded upon completion which enable you to obtain certified CPD hours. Format The Customer Service Course is accessed through a dedicated learner... Learn about: Customer satisfaction, Managing Conflict, Managing Risk...
- Course
- Distance Learning
- Advanced
- December
- Online campus
... Service Diploma provides an insightful introduction to the world of high-quality customer service provision. Explore a breakdown of the fundamentals of quality customer service, along with how to consistently meet customers’ expectations and the potential consequences of poor customer service. Study... Learn about: Quality Training, Customer relationship, Customer Relationship Management...
- Course
- Online
- Intermediate
- Different dates available
- Virtual classes
- Online campus
- Delivery of study materials
- Support service
...Every business should give importance to their customer services. You will only be able to provide the best customer service if you have the right skills and knowledge in communication and effective management. The knowledge and skills you could learn from this Certificate in Customer Service... Learn about: Customer Service Skills, MS Excel, Effective Management...
- Course
- Online
- Different dates available
... to customersThis Advanced Diploma in Customer Service aims to teach the necessary requirements of those working in a business who work closely with clients so that the care they provide is to the highest standard. It is also for learners whose job role requires them to deliver continually improving service... Learn about: Customer Service, Customer Service Skills...
- Course
- Online
- Intermediate
- Different dates available
- 1 Year
- Online campus
- Delivery of study materials
- Support service
- Virtual classes
... Service Assistant Training Course gives you a complete overview of customer service roles and the expertise necessary to succeed in your chosen field. Each lessons focusses on a specific skill or competency, with an eye towards providing the most effective customer service possible while maintaining... Learn about: Customer Service, Enduring stress, Handling Complaints...
- Course
- Online
- Intermediate
- Different dates available
... if you don’t have enough information to resolve customer complaints. Customer service is what ultimately makes or breaks a company. If it is done well, it will establish a fantastic reputation that will spread goodwill towards the company by word of mouth. This course comprises of multiple units... Learn about: Customer Service Skills, Methods of Training Employees, Aspects of Phone Etiquette...
- Course
- Online
- Beginner
- Different dates available
..., identify your customer’s needs and how to generate return business through great customer service. You will also learn the art of handling customers over the phone, online and dealing with difficult customers. That’s not all though, you also get many tips on ways to impress your customers and make them go... Learn about: Customer Service, Customer Manager, Customer Needs...
- Short course
- Online
- Advanced
- Different dates available
- Online campus
- Support service
- Delivery of study materials
- Virtual classes
...Dont ignore your competitors. Stay ahead of the game and how to implement it. 12.15-12.45: Advanced communication skills. The WOW factor. 12.45-13... Learn about: Public Sector, Customer Service...
- Short course
- Online
- Intermediate
- Different dates available
- 1 Month
- Virtual classes
- Online campus
- Support service
- Delivery of study materials
...Endorsed Customer Service Level 1 Certificate of Achievement. Our popular Customer Service Certificate comes highly-recommended, both for existing members of the workforce and newcomers alike. Discover the secrets to identifying and exceeding expectations with every encounter, along... Learn about: Communication Training, Customer Service...
- Course
- Online
- Beginner
- Different dates available
...On this customer service course you will gain basics knowledge of customer service. In the key topics of Customer service course you will explore include;developing Personal Vision Statement, Critical Elements of Customer Service, identifying who are your Customers?, Meeting customers' Expectations... Learn about: Customs and Excise, Customer Manager, Customer Service...
- Course
- Online
- Different dates available
...A certificate program in customer service helps students gain entry-level customer service positions by teaching them how to use basic office computer applications, such as word processors, spreadsheets, and email programs. Students also learn how to study the product and give adequate information... Learn about: Customer Service...
- Course
- Distance Learning
- Advanced
- December
- Online campus
...? Ready to take an existing retail career to the next level? With an advanced Level 7 Diploma in Retail Customer Service, this dynamic global sector could be yours for the taking! Retail Customer Service could be defined as the various interconnected processes that help buyers procure the products... Learn about: Retail Management, Quality Training, Promotions Coordinator...
- Course
- Online
- Different dates available
- Delivery of study materials
- Support service
- Online campus
- Virtual classes
...Writing is a skill that can be improved when you practice regularly or take writing courses. If you are someone interested in content writing then you should not miss the chance to learn from this comprehensive professional course. Providing excellent customer service can help your business... Learn about: Speaking Like a Star, Customer Service, Types of Questions...
- Course
- Online
- Different dates available
... Diploma course.Office admin, the heart of an organization, plays a vital role in office administration. A good administrative skill enhances individual as well as organizational growth. Learn every single important aspect to kick-start your career in this field through our Office Admin and Customer... Learn about: Ms Office, Customer Service, Office IT...
- Short course
- Online
- Advanced
- Different dates available
- Support service
- Online campus
- Delivery of study materials
- Virtual classes
...and how that can be applied to the leisure industry Recognise and develop selling skills to promote our services Feedback forms. What works?... Learn about: Customer Service...
- Course
- Online
- Intermediate
- Different dates available
- 1 Year
- Online campus
- Support service
- Delivery of study materials
- Virtual classes
... completion of this Customer Service Manager – CPD Accredited Course 24/7 access to the course for 12 months Study at your own pace No hidden fees or exam charges Full Tutor support on weekdays (Monday – Friday) Efficient assessment and instant results... Learn about: Customer Expectations, Problem Solving, Customer Service...
- Course
- Online
- Beginner
- Different dates available
... knowledge of customer service in a number of areas. On this course you will learn why customer service is important for businesses, how to identify customers needs , developing customer service strategy, developing and delivering trainings for the excellence in customer service, dealing with difficult... Learn about: Service level management, Customer Retention, Customer Manager...
- Course
- Online
- Different dates available
... customer services and learn to identify your customer’s needs through this. Also, learn how to deal with difficult customers and also connect with your customers online. In this course, you will learn all the necessary customer service skills and knowledge you require to excel in your ability in the field... Learn about: Service Management, Customer Service Providers, Customer database...
- Course
- Online
- Different dates available
..., logistics are part of office administration. It involves the main task of ensuring that resources are available for smooth functioning like coordinating repairs of office equipment required for work. While customer service will make sure all the Customers are taken care of with all their queries. During... Learn about: Non-Verbal Communication Skills, Office IT, MS Excel...
- Course
- Online
- Intermediate
- Different dates available
...Storage Module Seven – Organization in Your Work Area Module Eight – Tools to Fight Procrastination Module Nine – Organizing Your Inbox Module Ten – Avoid... Learn about: Ms Office, Microsoft Office, Adding Pictures...
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