LEVEL 3 NVQ DIPLOMA IN CUSTOMER SERVICE

Milton Keynes College

A Level

In Milton Keynes

Price on request

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Description

  • Type

    A Level

  • Location

    Milton keynes

Is it for me?

Are you working in retail, catering or hospitality, recruitment agency/consultant or any role which is customer facing? Do you want to gain a nationally recognised qualification to prove your competence in this important area? Then this course is for you.

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Facilities

Location

Start date

Milton Keynes (Buckinghamshire)
Woughton Campus West Leadenhall, MK6 5LP

Start date

On request

About this course

This qualification can help you get ahead in almost any industry, as good customer-service skills are essential for many jobs.

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Subjects

  • Play
  • Customer Service

Course programme

What will I do?

You will complete two core units:

  • Demonstrate understanding of customer service
  • Demonstrate understanding of the rules that impact on improvements in customer service.

You also take 30 credits’ worth of optional units. You choose at least one unit from each of four groups:

  • Impression and image
  • Delivery
  • Handling problems
  • Development and improvement.
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See related categories

LEVEL 3 NVQ DIPLOMA IN CUSTOMER SERVICE

Price on request

The best Other Communication Skills courses

See all

See all