27

A Level Customer Service

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  • A Level
  • Online
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  • 2 Years
Express online course

Start your career!

... Developing an effective workforce Motivating employees Operations Management: Making operational decisions Developing quality Customer service Working... Learn about: Customer Service, Operations Management, Financial Training... More

d h m s

£315
VAT exempt
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  • A Level
  • Chesterfield
  • Different dates available

...You will study a number of units including:Effective Customer Service • Support the Customer Service Environment • Providing Customer Service within the Rules • Impression and Image • Handling Problems... Learn about: Customer Service... More


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  • A Level
  • Birmingham

...This short course is aimed at people who would like to develop the knowledge and skills required for working with the public. This course covers all aspects of providing excellent customer service, how to improve current processes, understanding the organisation, the importance of communication... Learn about: Customer Service... More


up to £ 100
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  • A Level
  • Doncaster
  • Different dates available

.../li> How to balance customer expectations against the organisations offer How complaints are handled Legislation relating to customer service. Communication on the customer service role: Communicating with customers Handling customer service information Working as a team Meeting the needs... Learn about: Customer Service, Team Training... More


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  • A Level
  • Leeds
  • Different dates available

...The aim of the Customer Services Apprenticeship framework is to provide employers in the public, private and not-for-profit sectors with a workforce that has high levels of customer service skills. By developing the knowledge and competencies required, Customer Service apprentices will be... Learn about: Customer Service... More


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  • A Level
  • Surrey
  • 2 Years

...This course is a mixture of coursework (66%) and exam (33%). Students will complete 2 research assignments and 1 external examination in the June of each year of the course... Learn about: Customer Service, Sales Promotion, Customer Relationship Management... More


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A Level Leisure Studies in Solihull
The Sixth Form College Solihull
  • A Level
  • Solihull
  • 2 Years

... range of skills through direct study of authentic Leisure environments. Course Outline AS Level Unit 1: Exploring Leisure - Portfolio Unit 2: Customer... Learn about: Customer Service, Leisure Management... More


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  • A Level
  • Telford
  • 2 Years

... specific organisations meet the needs of their customers. This unit includes visits to destinations where you will evaluate the effectiveness of the service... Learn about: Travel and Tourism, Tourism Development, Customer Service... More


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A Level AS/A2 Leisure Studies in Leeds
Notre Dame Catholic Sixth Form College
  • A Level
  • Leeds
  • 2 Years

...leisure How is this course assessed? Lower sixth assessment is two thirds coursework and one third external assignment. Upper sixth is two thirds coursework... Learn about: Hospitality Management, Leisure Management, Customer Service... More


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  • A Level
  • Warrington
  • 2 Years

...On both the single and double award you will find out what travel and tourism is all about, how it has developed over the years and why the industry is so important. The Customer Service unit investigates what customers need and expect from airlines, accommodation and visitor attractions and... Learn about: Tourism Development, Travel and Tourism, Customer Service... More


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A Level Business Administration L2/L3 in Llanelli
Coleg Sir Gâr Carmarthenshire College
  • A Level
  • Llanelli (Wales)
  • Different dates available

...This course provides learners with the opportunity to fast track through level 2 and achieve a level 3 qualification within the year. This course is a bite-sized qualification that has been developed to recognise learners' understanding of administrative and customer service functions... Learn about: Customer Service, Business Administration, Business and Administration... More


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  • A Level
  • Chesterfield
  • Different dates available

... will develop knowledge of how an open-minded approach is needed to identify appropriate responses to these different needs. You will explore different sources of information about their destinations in order to know which services and resources are available to provide support and guidance to tourists... Learn about: Customer Service... More


£198
+ VAT
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  • A Level
  • Southport
  • 2 Years

... for coursework and exams extra qualifications delivered as part of your study - Welcome Host - (the UK's leading customer service qualification) Year 1 (single... Learn about: Customer Service, Event Planning, Travel and Tourism... More


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  • A Level
  • Doncaster
  • Different dates available

...One of the best things about working in customer service is that it provides the learner with plenty of transferable skills. Communication skills and experience working with people are useful in almost any line of work so the job offers a whole range of opportunities for career progression... Learn about: Skills and Training, Customer Service... More


Price on request
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  • A Level
  • Leeds
  • Different dates available

...The aim of this apprenticeship framework is to provide employers in the public, private and not-for-profit sectors with a workforce that has high levels of customer service skills. By developing the knowledge and competencies required, customer service apprentices will be able to contribute... Learn about: Customer Service... More


Price on request
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  • A Level
  • Doncaster
  • Different dates available

...One of the best things about working in customer service is that it provides the learner with plenty of transferable skills. Communication skills and experience working with people are useful in almost any line of work so the job offers a whole range of opportunities for career progression... Learn about: Customer Service, Skills and Training... More


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  • A Level
  • Leeds
  • Different dates available

... and business customers. They are likely to be dealing with more complex accounts. Foreign Currency Advisers: They identify the most appropriate method of transferring funds overseas to meet the customer’s needs and process the transfer applications. Administration Supervisors: They... Learn about: Customer Service, Financial Services, Retail Banking... More


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  • A Level
  • Llanelli (Wales)
  • Different dates available

...This is a Level 1/Foundation qualification and is designed for people aspiring to work in retail. administration and customer service related employment. The level 1 award provides an introduction to the skills required to work in this particular vocational sector... Learn about: Skills and Training, Customer Service, Business and Administration... More


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  • A Level
  • Chesterfield
  • Different dates available

...You will learn about business culture, customer service, business documents, working in teams and managing performance. You will be assessed through a variety of coursework and projects centred around different career areas within business (e.g. retail, marketing) where you will apply what... Learn about: Skills and Training, Customer Service, Retail Marketing... More


£106
+ VAT
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  • A Level
  • Doncaster
  • Different dates available

... with a NCFE Level 2 Certificate in Customer Service knowledge certificate... Learn about: Customer Service, Team Training... More


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  • A Level
  • Leeds
  • Different dates available

..., you will cover the principles of supervising customer service performance in the hospitality, leisure, travel and tourism industry... Learn about: Team Training, Customer Service... More


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