39

A Level Customer Service

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  • A Level
  • Chesterfield
  • Different dates available

...You will study a number of units including:Effective Customer Service • Support the Customer Service Environment • Providing Customer Service within the Rules • Impression and Image • Handling Problems... Learn about: Customer Service... More


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  • A Level
  • Barnet

...Looking for a career in customer service? This qualification is suitable for those who wish to gain a good knowledge and understanding for a job that involves customer service. It provides easy progression to a Level 2 business course... Learn about: Customer Service... More


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  • A Level
  • Milton Keynes
  • 01 Sep 2020

...Is it for me? This course provides the underpinning knowledge that is required by employees to work in a range of different environments within a customer service role. Students will be able to apply this knowledge in a variety of industries and job roles.... Learn about: Customer Service... More


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  • A Level
  • Rhos-on-sea (Wales)
  • Different dates available

... your knowledge of customer service, and give you a clear understanding of your responsibilities within an organisation. It is focused on providing practical skills, and you will gain real experience working in the college shop. The course is ideal for students progressing from Customer Service Skills... Learn about: Customer Service, Skills and Training, Customer Service Skills... More


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  • A Level
  • Doncaster
  • Different dates available

.../li> How to balance customer expectations against the organisations offer How complaints are handled Legislation relating to customer service. Communication on the customer service role: Communicating with customers Handling customer service information Working as a team Meeting the needs... Learn about: Team Training, Customer Service... More


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  • A Level
  • Ashington
  • Different dates available

...This course is for people who will be delivering and managing customer service. You will be working without direct supervision or on your own. It is suitable for people who can influence what happens at work, have good communication skills and a wide knowledge of what to do, who to see and where... Learn about: Customer Service... More


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  • A Level
  • Birmingham
  • Different dates available

...This short course is aimed at people who would like to develop the knowledge and skills required for working with the public. This course covers all aspects of providing excellent customer service, how to improve current processes, understanding the organisation, the importance of communication... Learn about: Customer Service... More


up to £ 100
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  • A Level
  • Leeds
  • Different dates available

...The aim of the Customer Services Apprenticeship framework is to provide employers in the public, private and not-for-profit sectors with a workforce that has high levels of customer service skills. By developing the knowledge and competencies required, Customer Service apprentices will be... Learn about: Customer Service... More


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  • A Level
  • Surrey
  • 2 Years

...This course is a mixture of coursework (66%) and exam (33%). Students will complete 2 research assignments and 1 external examination in the June of each year of the course... Learn about: Customer Relationship Management, Sales Promotion, Customer Service... More


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A Level Leisure Studies in Solihull
The Sixth Form College Solihull
  • A Level
  • Solihull
  • 2 Years

... range of skills through direct study of authentic Leisure environments. Course Outline AS Level Unit 1: Exploring Leisure - Portfolio Unit 2: Customer... Learn about: Leisure Management, Customer Service... More


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  • A Level
  • Chesterfield
  • Different dates available

... will develop knowledge of how an open-minded approach is needed to identify appropriate responses to these different needs. You will explore different sources of information about their destinations in order to know which services and resources are available to provide support and guidance to tourists... Learn about: Customer Service... More


£198
+ VAT
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  • A Level
  • Telford
  • 2 Years

... specific organisations meet the needs of their customers. This unit includes visits to destinations where you will evaluate the effectiveness of the service... Learn about: Customer Service, Travel and Tourism, Tourism Development... More


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  • A Level
  • Milton Keynes
  • 01 Sep 2020

...Is it for me? Are you working in retail, catering or hospitality, recruitment or another customer facing industry? Do you want to gain a nationally recognised qualification to prove your competence in this important area?... Learn about: Customer Service... More


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  • A Level
  • Rhos-on-sea (Wales)
  • Different dates available

...Gwaith cwrs Aseiniadau grŵp Cyflwyniadau Chwarae rôl Arsylwadau Arholiadau Asesiadau Ymarferol  ... Learn about: Customer Service... More


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  • A Level
  • Doncaster
  • Different dates available

...One of the best things about working in customer service is that it provides the learner with plenty of transferable skills. Communication skills and experience working with people are useful in almost any line of work so the job offers a whole range of opportunities for career progression... Learn about: Skills and Training, Customer Service... More


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  • A Level
  • Ashington
  • Different dates available

...What will I study on the course? The award consists of 4 units: * Cultural awareness * The role of a customer service representative in welcoming... Learn about: Customer Service, Travel Tourism, Travel and Tourism... More


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A Level AS/A2 Leisure Studies in Leeds
Notre Dame Catholic Sixth Form College
  • A Level
  • Leeds
  • 2 Years

...leisure How is this course assessed? Lower sixth assessment is two thirds coursework and one third external assignment. Upper sixth is two thirds coursework... Learn about: Hospitality Management, Customer Service, Leisure Management... More


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  • A Level
  • Leeds
  • Different dates available

...The aim of this apprenticeship framework is to provide employers in the public, private and not-for-profit sectors with a workforce that has high levels of customer service skills. By developing the knowledge and competencies required, customer service apprentices will be able to contribute... Learn about: Customer Service... More


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  • A Level
  • Warrington
  • 2 Years

...On both the single and double award you will find out what travel and tourism is all about, how it has developed over the years and why the industry is so important. The Customer Service unit investigates what customers need and expect from airlines, accommodation and visitor attractions and... Learn about: Customer Service, Travel and Tourism, Tourism and Hospitality... More


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  • A Level
  • Southport
  • 2 Years

... for coursework and exams extra qualifications delivered as part of your study - Welcome Host - (the UK's leading customer service qualification) Year 1 (single... Learn about: Tourism Development, Event Planning, Customer Service... More


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