Listening and Questioning Skills

Course

Inhouse

£ 1001-2000

Description

  • Type

    Workshop

  • Level

    Intermediate

  • Methodology

    Inhouse

  • Class hours

    7h

  • Duration

    1 Day

Become proficient in your business communications by developing your questioning and listening skills. Interactions within the workplace are critical to understanding, trust and performance levels of staff. This course will provide advanced communication skill training in an interactive and practical learning environment.

About this course

Managers
Sales Staff
Supervisors
Interviewers and Appraisers

This course can be tailored to the specific needs of the participants and the role that they hold within your organisation.

We will have a call with you to understand the requirement in detail and develop a bespoke programme for your organisation.

Questions & Answers

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Reviews

Subjects

  • Communication Training
  • Self-improvement
  • Self-confidence
  • Communications
  • Communications Planning
  • Presentation techniques
  • Influencing Skills
  • Negotiation Skills
  • Interview Skills
  • Appraisal
  • Sales Techniques
  • Sales Training

Teachers and trainers (1)

Mike  Hopkins

Mike Hopkins

Senior Consultant

Course programme

This Listening and Questioning Skills programme will be an interactive mix of experiential learning and consultant input, blended with realistic work scenarios and transferable tools and techniques than can be taken back to the workplace.

This programme will ensure appropriate challenge is given to participants to ensure that they gain the maximum possible value from the day by providing a learning environment in which they feel able to push themselves past the barrier of their comfort zone and into a place where real learning can take place.

This development programme will include the following:
  • Active Listening
  • Open Questioning
  • Questioning Styles and the Meta Model
  • Quality One-to-One Conversations
  • Overcoming Barriers to Communication
  • Role-Based Conversations
  • Skills Assessment

Listening and Questioning Skills

£ 1001-2000