Listening and Questioning Skills
Course
Inhouse
Description
-
Type
Workshop
-
Level
Intermediate
-
Methodology
Inhouse
-
Class hours
7h
-
Duration
1 Day
Become proficient in your business communications by developing your questioning and listening skills. Interactions within the workplace are critical to understanding, trust and performance levels of staff. This course will provide advanced communication skill training in an interactive and practical learning environment.
About this course
Managers
Sales Staff
Supervisors
Interviewers and Appraisers
This course can be tailored to the specific needs of the participants and the role that they hold within your organisation.
We will have a call with you to understand the requirement in detail and develop a bespoke programme for your organisation.
Reviews
Subjects
- Communication Training
- Self-improvement
- Self-confidence
- Communications
- Communications Planning
- Presentation techniques
- Influencing Skills
- Negotiation Skills
- Interview Skills
- Appraisal
- Sales Techniques
- Sales Training
Teachers and trainers (1)
Course programme
This programme will ensure appropriate challenge is given to participants to ensure that they gain the maximum possible value from the day by providing a learning environment in which they feel able to push themselves past the barrier of their comfort zone and into a place where real learning can take place.
This development programme will include the following:
- Active Listening
- Open Questioning
- Questioning Styles and the Meta Model
- Quality One-to-One Conversations
- Overcoming Barriers to Communication
- Role-Based Conversations
- Skills Assessment
Listening and Questioning Skills