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CPD Courses

Listening Skills

CPD Courses
Special Emagister price

£40 £10
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Important information

Typology Training
Level Intermediate
Methodology Online
Class hours 10h
Duration Flexible
  • Training
  • Intermediate
  • Online
  • 10h
  • Duration:

Listening is an active process of creating a strong relationship among working staff. Active listening is vital to avoid communication errors as effective listening creates good understanding between people especially between the customers and organization, because well-developed listening skills influence customers’ interaction.

Now-a-days business owners reckoned the listening skills for the development of their business, and to promote the positive relationships with consumers. The significance of listening is not just limited to the academic or professional settings but it goes far beyond

Good communication endorses our personal and professional relationships and becomes the cause to avoid conflicts. It also enhances productivity and improves our negotiation skills. You will be appreciated when u are a good listener.

If you are doing active listening, you will feel yourself in comfort zone to understand the other person’s conveyed message with his intensions. Active listening is a skill to give individual attention, avoid interruption, repress emotional responses, and pay attention to non verbal messages. Listening is beyond the words and more than hearing. We need to enhance listening skills in every corner, and quarter of the society.

This unit offers an exceptional introduction to the fundamentals of listening and describes the active listening skills. A variety of key topics are explored in-depth, including the responding to feelings, what is said and what is heard including a look at reading cues.

Important information

Price for Emagister users:

Facilities (1)
Where and when





Different dates availablePlaces sold out

To take into account

· What are the objectives of this course?

Develop skills in listening actively and empathetically to others

· Who is it intended for?

• Business owners, managers, entrepreneurs, • People seeking to expand their career opportunities • Existing employees looking to develop their CPD • Office workers at all levels • Team Leaders and supervisors • Entrepreneurs planning to start their own business

· Requirements

This is a standalone course and assumes no prior knowledge.

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What you'll learn on the course

Listening Skills
Communication Skills
Communication Training
Skills Communication
Skills for active listening
Active listning
Communication skill

Teachers and trainers (1)

Cpd Tutor
Cpd Tutor

Course programme

Program Content:


Introduction to Listening Skills


  • Active Listening Skills
  • Responding to Feelings
  • Reading Cues

What is Said and What is Heard

Course Benefits:

  • Full Tutor Support
  • Self paced, no fixed schedules
  • Available to students anywhere in the world
  • 24/7 Access to the LMS ( Learning Management System )
  • Easy to understand quality e-learning study materials
  • The benefit of applying for NUS extra Discount Card.

Course Material

All course materials are included in the course price. All your study material will be available on our learning management system for which you will get access once you are enrolled. The material can be downloaded and printed as well.

Our distance learning course materials are specially written for home study and contain a wealth of knowledge in easy to understand language. We use variety of media to help you learn. Your course may use any of the following different media which you can use from home or where ever you choose to study:

  • Online course materials
  • Question papers
  • Additional Supporting Material
  • Useful Links

Course assessment

You will be continually assessed throughout the course. Your assignment will be marked by your tutor and independently moderated. The feedback on your assignment will then be sent to you. On receipt of this, you may wish to contact your tutor to discuss the feedback.