Management

Module 1 - Understanding Management and Leadership

This module covers the following key topics:

• Leadership Styles (Director’s Style, Coach’s Style, Supporter’s Style, Delegator’s Style)
• Understanding Your Comfort Zone
• Managing Performance
• Onboarding and Orientation
• Managers Vs. Leaders
• Types Of Thinking
• Concequential Thinking
• Ethics
• Influence Strategies
• Plus much more

Module 2 - Improving Management and leadership Performance

This module covers the following key topics:

• Achieving Personal Mastery
• Your Personal Vision
• Achieving a Shared Vision
• Team Learning
• Systems Thinking
• Plus much more

Module 3 - Managing Resources

This module covers the following key topics:

• Introduction to Business Environment
• Types of Businesses and Their Ownership
• Importance of Business Environment
• Types of Business Environment
• Plus more

Module 4 - How to Manage Anger and Violence in the Workplace Course

This module covers the following topics:

• An Introduction to Workplace Violence
• Developing a Policy and Program for Workplace Violence
• Plus More

Module 5 - Performance Management

• Introduction to Performance Management
• Areas of Interest in Performance Management
• Objectives of Performance Management
• Functions of Performance Management
• Plus more

Module 6 - Principles of Project Management

This module covers the following topics:

• Initiation
• Strategic Plan
• Product Description
• Historical Information
• Project Selection Criteria
• Determining the Project Goals
• Plus More

Module 7 - Succession Planning

The module covers the following topics:

• Defining a Succession Plan
• Components of the Plan
• Success Model
• Setting the Scope
• Developing External Successors
• Risk Assessment
• Gathering Information
• Forecasting Needs
• Have senior level support.
• Coaching and Mentoring

Module 8 - Overcoming the Generation Gap at Workplace

This module covers the following key topics:

• Workplace Generation Gap: A History and Understanding
• Overcoming the Generation Gap at Workplaces
• Plus More

Module 9 - Change Management

This module covers the following topics:

• About Change
• Key Factors in Successful Change
• Time Management Tips and Tricks
• Plus More

Module 10 - Time Management

This module covers the following topics:

• Prioritising your Time
• The Power of a Change

• Making Changes
• Changing Our Perspective
• Plus more

Module 11 - Conflict Management

This module covers the following topics:

• Understanding Conflicts and Its Types
• Different Stages of Conflict
• The Role of Communication in Conflict Resolution
• Plus More

Module 12 - Stress Management

This module covers the following topics:

• Understanding Stress
• Strategies to Manage stress
• Time Management
• Plus More

Module 13 - Anger Management

This module covers the following topics:

• What is Anger?
• About Anger
• The Five Dimensions of Anger
• The Costs of Anger
• What Are Your Anger Pay-Offs?
• Plus more

Module 14 - Crisis Management

This module covers the following key topics:

• What is Crisis Management?
• Conducting the Crisis Audit?
• Developing a Response Process
• Plus More

Module 15 - Managing Meetings and Giving Feedback

This module covers the following key topics:

• Managing Meetings
• Presentation Tips
• Personal Development
• Feedback Techniques
• Mastering Your Body Language
• Plus more

Module 16 - Communication Techniques for the workplace

This module covers the following topics:

• Communication Styles
• Dichotomies in Theory
• Frame of Reference
• Techniques for the Workplace
• Prepare, Prepare, Prepare
• Assertiveness
• Self-Attitude
• Words to Watch Out For
• Your Inner Self Talk
• Persuasion
• Thirty Ways to Persuade
• The Persistent Response

Module 17 - Developing a Policy and Program for Workplace Violence

This module covers the following topics:

• An Introduction to Workplace Violence
• Developing a Policy and Program for Workplace Violence
• Developing Training and Response Programs for Anger Management

Module 18 - Risk Management

This module covers the following topics:

• Planning for Risk Management
• Referring to the Project Charter
• Methodology
• Roles and Responsibilities
• Creating Risk Categories
• Referring to Historical Information
• Identifying the Project Risks
• SWOT Analysis
• Plus More

Module 19 - Managing Your First Impression

This module covers the following topics:

• Being Confident
• Make Eye Contact
• Dressing for Success
• The Professional Handshake
• Remembering Names
• Building Trust and Credibility
• Plus More