Management Skills: Essentials for The New Manager

Introduction to the Essential Skills 6 lectures 39:02 Developing People, Leading Teams & Managing Processes This introductory lecture introduces the structure of the course. That structure is three major blocks of knowledge and skill: Developing people, leading teams and managing the continuous improvement of work processes. Two Self-Assessments What is Management, Leadership and Process? This lecture defines three key words that will be used throughout the course: develop, lead and manage. It defines the components of the managers job and introduces the concept of continuous improvement. The Heart of the Matter: Values and Culture Values Worth Considering Management Essentials – Exercise 1 Introduction to the Essential Skills 6 lectures 39:02 Developing People, Leading Teams & Managing Processes This introductory lecture introduces the structure of the course. That structure is three major blocks of knowledge and skill: Developing people, leading teams and managing the continuous improvement of work processes. Two Self-Assessments What is Management, Leadership and Process? This lecture defines three key words that will be used throughout the course: develop, lead and manage. It defines the components of the managers job and introduces the concept of continuous improvement. The Heart of the Matter: Values and Culture Values Worth Considering Management Essentials – Exercise 1 Developing People, Leading Teams & Managing Processes This introductory lecture introduces the structure of the course. That structure is three major blocks of knowledge and skill: Developing people, leading teams and managing the continuous improvement of work processes. Developing People, Leading Teams & Managing Processes This introductory lecture introduces the structure of the course. That structure is three major blocks of knowledge and skill: Developing people, leading teams and managing the continuous improvement of work processes. Developing People, Leading Teams & Managing Processes This introductory lecture introduces the structure of the course. That structure is three major blocks of knowledge and skill: Developing people, leading teams and managing the continuous improvement of work processes. Developing People, Leading Teams & Managing Processes This introductory lecture introduces the structure of the course. That structure is three major blocks of knowledge and skill: Developing people, leading teams and managing the continuous improvement of work processes. This introductory lecture introduces the structure of the course. That structure is three major blocks of knowledge and skill: Developing people, leading teams and managing the continuous improvement of work processes. This introductory lecture introduces the structure of the course. That structure is three major blocks of knowledge and skill: Developing people, leading teams and managing the continuous improvement of work processes. Two Self-Assessments Two Self-Assessments Two Self-Assessments Two Self-Assessments What is Management, Leadership and Process? This lecture defines three key words that will be used throughout the course: develop, lead and manage. It defines the components of the managers job and introduces the concept of continuous improvement. What is Management, Leadership and Process? This lecture defines three key words that will be used throughout the course: develop, lead and manage. It defines the components of the managers job and introduces the concept of continuous improvement. What is Management, Leadership and Process? This lecture defines three key words that will be used throughout the course: develop, lead and manage. It defines the components of the managers job and introduces the concept of continuous improvement. What is Management, Leadership and Process? This lecture defines three key words that will be used throughout the course: develop, lead and manage. It defines the components of the managers job and introduces the concept of continuous improvement. This lecture defines three key words that will be used throughout the course: develop, lead and manage. It defines the components of the managers job and introduces the concept of continuous improvement. This lecture defines three key words that will be used throughout the course: develop, lead and manage. It defines the components of the managers job and introduces the concept of continuous improvement. The Heart of the Matter: Values and Culture The Heart of the Matter: Values and Culture The Heart of the Matter: Values and Culture The Heart of the Matter: Values and Culture Values Worth Considering Values Worth Considering Values Worth Considering Values Worth Considering Management Essentials – Exercise 1 Management Essentials – Exercise 1 Management Essentials – Exercise 1 Management Essentials – Exercise 1 Responsibilities: Communication, Boundaries and Delegation 5 lectures 34:16 Essential Horizontal Communication The manager has a responsibility for both horizontal and vertical communications. This session discusses the horizontal communication between a leader of a team and the team that supplies the input to their process and with the customers who receive the output of this managers team. Essential Vertical Communication Delegation and Assigning Tasks There is a skill to delegation. This lecture pressents nine steps in effective delegation. 1.Define the Objective/Outcome2.Define the tasks (if you know)3.Assign individual/team4.Provide resources5.Define boundaries & authority6.State desired results (how will you know when it is successful?)7.Time for completion8.Reporting – Who, When?9.Ask for understanding and agreement Stay Safe! Stay in Bounds! Exercise 2: Build a Communication Matrix Responsibilities: Communication, Boundaries and Delegation. 5 lectures 34:16 Essential Horizontal Communication The manager has a responsibility for both horizontal and vertical communications. This session discusses the horizontal communication between a leader of a team and the team that supplies the input to their process and with the customers who receive the output of this managers team. Essential Vertical Communication Delegation and Assigning Tasks There is a skill to delegation. This lecture pressents nine steps in effective delegation. 1.Define the Objective/Outcome2.Define the tasks (if you know)3.Assign individual/team4.Provide resources5.Define boundaries & authority6.State desired results (how will you know when it is successful?)7.Time for completion8.Reporting – Who, When?9.Ask for understanding and agreement Stay Safe! Stay in Bounds! Exercise 2: Build a Communication Matrix Essential Horizontal Communication The manager has a responsibility for both horizontal and vertical communications. This session discusses the horizontal communication between a leader of a team and the team that supplies the input to their process and with the customers who receive the output of this managers team. Essential Horizontal Communication The manager has a responsibility for both horizontal and vertical communications. This session discusses the horizontal communication between a leader of a team and the team that supplies the input to their process and with the customers who receive the output of this managers team. Essential Horizontal Communication The manager has a responsibility for both horizontal and vertical communications. This session discusses the horizontal communication between a leader of a team and the team that supplies the input to their process and with the customers who receive the output of this managers team. Essential Horizontal Communication The manager has a responsibility for both horizontal and vertical communications. This session discusses the horizontal communication between a leader of a team and the team that supplies the input to their process and with the customers who receive the output of this managers team. The manager has a responsibility for both horizontal and vertical communications. This session discusses the horizontal communication between a leader of a team and the team that supplies the input to their process and with the customers who receive the output of this managers team. The manager has a responsibility for both horizontal and vertical communications. This session discusses the horizontal communication between a leader of a team and the team that supplies the input to their process and with the customers who receive the output of this managers team. Essential Vertical Communication Essential Vertical Communication Essential Vertical Communication Essential Vertical Communication Delegation and Assigning Tasks There is a skill to delegation. This lecture pressents nine steps in effective delegation. 1.Define the Objective/Outcome2.Define the tasks (if you know)3.Assign individual/team4.Provide resources5.Define boundaries & authority6.State desired results (how will you know when it is successful?)7.Time for completion8.Reporting – Who, When?9.Ask for understanding and agreement Delegation and Assigning Tasks There is a skill to delegation. This lecture pressents nine steps in effective delegation. 1.Define the Objective/Outcome2.Define the tasks (if you know)3.Assign individual/team4.Provide resources5.Define boundaries & authority6.State desired results (how will you know when it is successful?)7.Time for completion8.Reporting – Who, When?9.Ask for understanding and agreement Delegation and Assigning Tasks There is a skill to delegation. This lecture pressents nine steps in effective delegation. 1.Define the Objective/Outcome2.Define the tasks (if you know)3.Assign individual/team4.Provide resources5.Define boundaries & authority6.State desired results (how will you know when it is successful?)7.Time for completion8.Reporting – Who, When?9.Ask for understanding and agreement Delegation and Assigning Tasks There is a skill to delegation. This lecture pressents nine steps in effective delegation. 1.Define the Objective/Outcome2.Define the tasks (if you know)3.Assign individual/team4.Provide resources5.Define boundaries & authority6.State desired results (how will you know when it is successful?)7.Time for completion8.Reporting – Who, When?9.Ask for understanding and agreementThere is a skill to delegation. This lecture pressents nine steps in effective delegation. 1.Define the Objective/Outcome2.Define the tasks (if you know)3.Assign individual/team4.Provide resources5.Define boundaries & authority6.State desired results (how will you know when it is successful?)7.Time for completion8.Reporting – Who, When?9.Ask for understanding and agreementThere is a skill to delegation. This lecture pressents nine steps in effective delegation. 1.Define the Objective/Outcome2.Define the tasks (if you know)3.Assign individual/team4.Provide resources5.Define boundaries & authority6.State desired results (how will you know when it is successful?)7.Time for completion8.Reporting – Who, When?9 p The Hierarchy of Motivation The Hierarchy of Motivation The Hierarchy of Motivation The Hierarchy of Motivation The Power of Purpose The Power of Purpose ...