Become an Outstanding Manager - 2 Hour Virtual Session
Course
Online
Description
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Type
Course
-
Level
Intermediate
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Methodology
Online
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Class hours
2h
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Duration
Flexible
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Start date
Different dates available
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Online campus
Yes
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Delivery of study materials
Yes
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Support service
Yes
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Virtual classes
Yes
A masterclass of four key ways to become an outstanding manager.
The focus is on advanced listening skills, the motivation of staff, the delivery of difficult messages and how to handle conflict in the workplace.
Facilities
Location
Start date
Start date
Reviews
This centre's achievements
All courses are up to date
The average rating is higher than 3.7
More than 50 reviews in the last 12 months
This centre has featured on Emagister for 13 years
Subjects
- Conflict
- Staff
- Listening Skills
- Great manager
- Resolve issues
- Developing
- Developing Listening Skills
- Motivated
- Staff are motivated
- Messages
- Skills
Course programme
- An understanding of what makes a great manager
- Developing listening skills to really resolve issues
- Learn how staff are motivated
- Skills to deliver difficult messages
- The confidence to deal effectively with conflict in the workplace
- 9.00-9.30 The role of the Manager as a listener
- 9.30-10.00 Motivating staff in a positive way
- 10.00-10.10 10 minute break
- 10.10-10.30 Methods of delivering difficult messages in a productive way
- 10.30-11.00 Effective ways of handling conflict in the workplace
Additional information
Become an Outstanding Manager - 2 Hour Virtual Session