Managing Bullying at Work - Virtual Training
Short course
Online
Description
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Type
Short course
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Methodology
Online
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Duration
Flexible
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Start date
Different dates available
"This course is designed to help organisations recognise and cope with bullying in the workplace. It will enable delegates to explore the reasons behind bullying, conflict and inappropriate behaviour. The course covers:
• Defining and dealing with difficult behaviour
• Management and leadership styles
• Communication styles
• Organisational culture
• Organisational policy and strategy
This course is flexible to meet the needs of the individuals / organisations attending."
Facilities
Location
Start date
Start date
About this course
"An awareness of what bullying behaviour is and what effect it has on others
An understanding of how individuals can become bullies without knowing it
An understanding of how behaviour can be misinterpreted
An awareness of how some management styles can be perceived as bullying
An understanding of the importance of assertive communication in challenging other peoples behaviour
An understanding of how to manage emotions for better effect
An overview of practical coping strategies to offer employees
An overview of what organisations can do to minimise bullying in their organisation"
Reviews
This centre's achievements
All courses are up to date
The average rating is higher than 3.7
More than 50 reviews in the last 12 months
This centre has featured on Emagister for 13 years
Subjects
- Communication Training
- Communications Planning
- Communication Skills
- Communication design
- Communications
- Communication Journalism
- Communication
- Behaviour
- Managing Emotions
- Firm management
Course programme
09.30 Introduction and Course Objectives
10.00 What bullying is and what effect it has on others / the organisation
10.30 Bullying versus firm management
10.45 Understanding the behaviour of both the bullies and the bullied
11.15 Dealing with inappropriate behaviour
12.00 Managing emotions
12.30 Practical coping strategies
13.00 Lunch
14.00 Assertive communication – getting the best behaviour from everyone
14.30 Helping the bullies and the bullied to develop better communication skills
15.00 Organisational policies and strategies
15.30 Action Planning
16.00 Summary and Action Plans Agreed
"Managing Bullying at Work - Virtual Training