Managing Challenging Behaviour
Short course
Inhouse
Price on request
Description
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Type
Short course
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Methodology
Inhouse
To gain knowledge and skills on managing challenging behaviour. Suitable for anyone interested in managing challenging behaviour.
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Course programme
Course outline: Managing Challenging Behaviour and Aggression
Content:
- What is challenging behaviour?
- Reasons for displaying challenging behaviour
- The ABC of behaviour
- Recognising violence and aggression
- Self awareness and types of personalities in regards to how we react in stressful situations
- Dealing with potentially violent or aggressive behaviour
- Effective communication and abuse of interpersonal skills
- After the incident-reporting, recording, debriefing and learning from the experience and taking care of yourself
Managing Challenging Behaviour
Price on request