Managing Conflict courses Glasgow City

... to enhance learning and some role play. You will learn how effective managing stress can be and how to be confident to have a conversation with an employee under stress or with a mental health condition and to provide support... Learn about: Team Leadership, Team Leader, Quality Improvement...

...IOSH Managing Safely refresher provides essential knowledge and understanding of how to manage health and safety, IOSH Managing Safely is designed... Learn about: Managing health, Controlling Risk, Performance Management...

...Importance of non-verbal and verbal communication when dealing with adifficult conversation... Learn about: Team Building, Communication Skills, Verbal Communication...

...Definitions of stress Explain causes and signs of stress Identify workplace stressors Explain Legal and Health and Safety implications Describe techniques... Learn about: Managing Conflict, Team Bonding, Learning new skills...