Managing People

The different courses available are:-

The Best of Motives: Informing and Involving:- This course is a helpful introduction to the art of motivation. Managers will be shown how to share information, how to encourage staff to take control of their jobs and how to involve the team in decisions. The techniques explored in the course will enable them to empower the workforce, eliminate apathy and improve productivity.
Supporting Individuals:- This course introduces line managers to basic concepts around building supportive and trusting relationships with people who work for them.
Resolving Conflict:- This course looks at conflict in the workplace, its causes and what can be done to handle it effectively. It helps managers and team leaders create a positive working environment through a range of strategies, which can be used to prevent conflict.
Problem Solving Skills:- This course is an ideal introduction to a set of tools, theories and techniques for solving problems effectively. It shows you how to take a systematic approach to any kind of problem, identify root causes and implement creative and enduring solutions.
Valuing Diversity: Equal Opportunities for All:- This explores the dangers of stereotypes and the risks of making judgements based on one aspect of an individual's persona such as their age or their race. The course encourages managers to question assumptions so that they feel more secure, confident and trusting when dealing with people whose values, opinions or cultures differ from their own.
Absence Minded: Managing Absenteeism:- This course will help managers to understand the underlying reasons for absenteeism and to prepare and implement appropriate procedures for managing it. By following the simple, three-step approach outlined in the course, managers will be able to reduce levels of absenteeism dramatically.
Absence Management:- This course offers a step-by-step guide to identifying reasons for employees’ absence from work. It also helps users understand the laws relating to absence, and to find ways to reduce it where appropriate.
Effectiveness and Efficiency:- This course introduces to boosting the efficiency and effectiveness of your business. It defines the two concepts and distinguishes between them. It also explores how to identify where problems are occurring and offers different approaches to assessing productivity and work methods.
Minimising Stress:- This course provides guidance on how to recognise symptoms of stress and help others work effectively when problems occur.
Challenging Behaviour:- This course explores why inappropriate behaviour in the workplace cannot be tolerated legally or morally and equips employees with the tools to recognise and put a stop to bullying and harassment.