Managing your Teams Performance
Short course
In Belfast City
Description
-
Type
Short course
-
Level
Beginner
-
Location
Belfast city (Northern Ireland)
-
Duration
1 Day
-
Start date
Different dates available
Managing your team is built on trust, praise, motivation, continuous development of skills and knowledge, enhancing performance, empowerment, dealing with conflict and managing underperformance. Giving feedback is also key to achieving outstanding performance and results.
Facilities
Location
Start date
Start date
About this course
This course is ideal for anyone with full responsibility for their staff's performance and on-the-job development.
Reviews
Subjects
- Conflict
- Motivation
- Teamwork
- Team Development
- Team Performance
- Team Training
- Managing Performance
- Managers
- Work
- Employees
- Ob satisfaction
- Team cohesion
- Training needs
Course programme
Managing Performance
- Increase the motivation and commitment of employees
- Enable individuals to develop their abilities, increase job satisfaction, achieve their full potential to their own benefit and that of the company as a whole
- Enhance the development of team cohesion and performance
- Develop constructive and open relationships between individuals and their managers in a process of continuing dialogue which is linked to the work actually being done throughout the year
- Provide the opportunities for individuals to express their aspirations and expectations about their work
- Set objectives for employees for the coming year in line with company goals
- Review employees’ performance against objectives and agree plans for improvement for the following year
- Manage gaps in skills and training needs
Managing Conflict
- Identify different types of conflict
- Explore how you manage Difficult Situations in the workplace
- Identifying your personal style when faced with managing conflict
- Identify the possible causes of conflict
- Explore personality types and its impact on you
- Recognise the signs of conflict
- Recognise assertive and non assertive behaviour
- To identify verbal and non-verbal behaviour
- Develop the skills to manage conflict in a one to one and in group situations
- Develop the skills on how to defuse angry people
Managing Underperformance
- How to approach underperformance, identify the problem and not prejudge
- Understand the difference between conduct and capability
- Seek out the appropriate and right remedy
- Agree with both parties a course of action
- Review progress
Managing your Teams Performance