Masterclass: Effective Virtual Communication

" AVOIDING THE COMMON PITFALLS - Remote working provides plenty of opportunity for poor communication, misunderstanding, demotivation and lack of responsiveness. Learn the tools to interact with your team (or clients) most effectively. SPEAK WITH AUTHORITY & PRESENCE - Getting your point across online is an art in itself. Learn how to use tone, pace, and inflection to come across with gravitas and certainty, while avoiding some common pitfalls, such as ‘upspeak’. BE IN CHARGE OF THE IMPRESSION YOU MAKE - Armed with the right tools, you will learn the art of non-verbal communication online: how to have authority and presence, what is too little and what is too much, and why your body language is essential online to holding your listener's attention. CONTENT FOR ONLINE IMPACT - Learn the importance of structuring your thoughts for online communication and some shortcuts for making your words succinct and engaging."