Mastering Selling Skills

IT Training Solutions Limited

Course

Inhouse

Price on request

The best Sales Skills courses

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Description

  • Type

    Course

  • Methodology

    Inhouse

Nobody likes an aggressive sales person. This course is aimed at providing delegates with the skills to sell by really understanding the customer's needs.

About this course

No previous knowledge is required.

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Course programme

Course Overview

Nobody likes an aggressive sales person. This course is aimed at providing delegates with the skills to sell by really understanding the customer's needs.
Prerequisites
  • No previous knowledge is required.


Objectives


    Delegates will be able to :
  • Upon completion of the course delegates will be able to demonstrate first class selling skills and a good understanding of people. They will know how to communicate with their customers on the customers' level and be able to create rapport. Most importantly they will understand that good selling is not being pushy and 'selling things', but creating a desire within the customer to want to buy!
Training Options
  • Private course at your company office throughout the UK, at our training room or at an independent location, convenient to you
  • Bespoke course (a course written to your specific needs) at your company office throughout the UK, at our training venue or at an independent location, convenient to you
Whats Included
  • Comprehensive colour course manual and exercises
  • Lunch (When at our training venue)
  • Relaxed refreshment area at our training room
  • Refreshments (When at our training venue)
Course Content
Preparation
  • A systematic approach
  • Researching prospects - identifying decision-makers and decision-influencers
Industry Awareness
  • Exploring the strengths and weaknesses of competitors
Selling Styles
  • Opening the conversation and retaining attention
  • Motivating your client
  • Matching your style to the client's
  • Creating impact and improving image
Sales Communication
  • Voice and manner
  • Non-verbal communication
  • Getting your message across
  • Effective two way communication
Questioning Techniques
  • Probing by use of open questions
  • Active listening skills
Features and Benefits
  • Positive presentations
  • The importance of benefits to the customer rather than features
  • Identifying real needs and selling the benefits
Tentative Closing
  • Buying signals and obtaining commitment
  • Dealing with objections - turning the objection into an opportunity to close
Handling Objections
  • Overcoming objections
Closing Skills
  • Techniques developed and practised
  • Asking for the order - when and how to close

See related categories

Mastering Selling Skills

Price on request

The best Sales Skills courses

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