Medical Receptionist and Medesk CMS Software 2 Week Course - Accredited
Short course
In City of London
Learn how to use Medesk CMS Software from the best!
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Type
Short course
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Level
Beginner
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Location
City of london
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Class hours
4h
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Duration
2 Weeks
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Start date
June
other dates
This outstanding classroom course, unlike other courses offered, has been designed for individuals looking to begin a career in the Medical Reception profession spanning Dental-, GP-, and Hospital Reception.
Our training ensures you have all the essential skills needed to be an exceptional Medical Receptionist, ultimately leading to employment in either a private GP practice, Walk-In Centre, Dental Reception or Hospital Reception.
Facilities
Location
Start date
Start date
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About this course
To ensure you obtain the skills required to start an exciting career in the medical industry.
Our two-week Medical Receptionist and Clinic Management Software Course is the ideal course for:
- Those looking to begin a career in the front of house department within the healthcare profession.
- Experienced general receptionists looking to move into the medical reception profession
- Anyone looking for regular working hours with a good starting salary.
- Anyone looking to provide great and caring customer service
Participants must have a good and confident command of the English language. None native speakers should ideally speak at C1/C2 level. Please note, we do not require a certificate to proof your level of English.
You receive a Reception Academy and IOH accredited certificate on course completion.
Learning a new skill is not always simple and you need support and practice if you want to be able to successfully start a new career from scratch. Yes, you can learn certain theoretical aspects of a new job online but let's be honest it is rarely fun or effective and it certainly will not give you the hands-on experience you need if you are serious about your career ambitions.
Maybe the following example will make it clearer why taking an online course will not prepare you for a job in the medical reception environment:
Ask yourself "Can you really learn to drive a car by completing a simple online course?" Most certainly not! You have to physically sit in the car, feel what it is like to steer and drive on the roads and learn what challenges you may face; the instructor safely by your side to give you a helping hand and guidance when needed. The same can be said about wanting to learn and become a Medical Receptionist. It may look simple but it requires skill and training to make it look effortless.
Remember, once employed by a company you will be working with a very expensive software and real patients and visitors. No company will allow you to do so just because you completed a simple online course. Practicing on real visitors, without having received the right professional training beforehand, can damage a clinics' reputation and your confidence. At Reception Academy we will help you build both, strong practical experience and confidence which will not only get you the job but help you to build the career you are aspiring to.
We will send you more course details and you are welcome to visit the academy, have a look around and ask further questions if you like.
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This centre's achievements
All courses are up to date
The average rating is higher than 3.7
More than 50 reviews in the last 12 months
This centre has featured on Emagister for 14 years
Subjects
- Receptionist
- Medical
- Private
- Medical Software
- Medesk CMS
- Medical Receptionist
- Clinic Management Software
- Accredited
- Practice Training
- Receptionist Training
Teachers and trainers (1)
TBC TBC
Trainer
Course programme
UK Leading medical receptionist procedures and brand standards:
- Welcoming visitors and making an excellent first impression
- Delivering outstanding customer service and building rapport
- Confident body language, professional tone and language
- Personal presentation, dress code and medical etiquette
- Understanding all relevant Medical Reception forms
- Greeting and assisting visitors, patients and staff in a professional manner
- Different roles within a practice
- Understanding different departments within a hospital
- Sources of advice and support outside the practice
- Watching out for “Triggers” in Emergencies
- Becoming a "Care Navigator"
- Prioritising workload and patients
- Registering patients and visitors and assisting with processing registrations and check ins
- Private patients vs. NHS patients
- Understanding medical jargon, terminology and abbreviations
- Responding to telephone, email and face to face queries
- General Administration duties
- Incident reporting
- Logging and reporting of health and safety issues
- Handling of post including use of franking machine DM60
- Effective communication
- Medesk Clinic Management Software
- Booking Appointments
- Regular Appointments and Emergency Appointments
- Registering new patients
- Creating invoices and taking payments
- Scanning and filing of forms and documents
- Handling prescriptions
- Blocking Practitioner's schedule
- Setting reminders and tasks
- Schedule hospital admissions, tests, scans and outside appointments for patients
- Obtain external medical reports as required by medical professionals
This course includes comprehensive, hands-on sessions on touch typing to ensure all graduates are able to type at adequate speed without the need to look at the keyboard.
Patient and Visitor interaction:- Patient interaction
- Becoming familiar with medical terminology
- Handling irate visitors
- How to deal with anxious and paranoid visitors
- CV writing skills; guidance on creating the correct CV
- Interview techniques; guidance on how to perform in an interview
- Career path planning for a clear understanding of your future
Medical Receptionist and Medesk CMS Software 2 Week Course - Accredited