Reception Academy

Reception Academy

Description

Reception Academy is a well established private training academy and specialised in preparing individuals for a rewarding career in either the Hotel Reception, the Corporate Reception or the Medical Reception profession. Our close connections to over 800 employers have enabled us to assist over 5000 students in the last 6 years into employment. Don't wait - Get the Skills you need for the Career you want.

Former Student Reviews
141 opinions

Top courses

Hospitality Online Courses - Online
5.0 2 opinions
Reception Academy
  • Course
  • Online
  • Different dates available

...Choose your payment option - Enter your details (including payment details) - You will receive an email confirmation of booking - Please complete the registration... Learn about: Basic computer skills, Hotel Receptionist, Basic English Skills... More


£ 10
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Message Handling - Online Course - Online
5.0 2 opinions
Reception Academy
  • Course
  • Online
  • Different dates available
  • 1 Day

...fun and beneficial to the user. Topics covered in the Message Handling Online Course: • How to take a message professionally • Using message templates... Learn about: Office IT, Telephone answering, Telephone management... More


£ 18
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  • Course
  • Online
  • 30 Days

...How to check out a guest For the best compatibility and quality use: ChromeFirefox / Firefox QuantumAvoid using Internet explorer, Microsoft... Learn about: Hotel Software, Hotel Management, Opera PMS... More


£ 44
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Listen & Learn Exercise Professional Hospitality Communication - Online course
5.0 2 opinions
Reception Academy
  • Course
  • Online
  • Beginner
  • Different dates available

...or uplifting manner. Use certain lines and words sensibly and create a tone of voice that is unmistakably in line with 5 star standards. All online courses... Learn about: Hospitality Communication, Organizational Skills, British Accents... More


£ 24
+ VAT
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Exceeding Guest Expectations, Impressing Your Guests With Excellence - Online course
5.0 2 opinions
Reception Academy
  • Course
  • Online
  • Beginner
  • Different dates available

...Enhance your customer care skills and boost your cv with this online course that Emagister.co.uk has just added to its list! If you are working in a customer... Learn about: Guest Satisfaction, Customer Manager, Customer Management... More


£ 19
+ VAT
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Hotel Reservations Taking a Booking by Phone - Online course
5.0 2 opinions
Reception Academy
  • Course
  • Online
  • Beginner
  • Different dates available

...you want to improve your hospitality skills in English language. It is also ideal if you want to take it slow and are looking for a self-paced course because... Learn about: Hotel Management, Audio competence, Hotel procedures... More


£ 9
+ VAT
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Interaction & Networking Techniques - Online course
5.0 2 opinions
Reception Academy
  • Course
  • Online
  • Beginner
  • Different dates available

...All online courses are available instantly once purchased. Topics covered: ✅ How to behave when interacting with other professionals ✅ Research & Preparation... Learn about: Interaction with guests, Communication Skills, Customer Service... More


£ 16
+ VAT
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Up-Selling Techniques - Online Course - Online
5.0 excellent 3 opinions
Reception Academy
  • Training
  • Online
  • Different dates available

...how to offer solutions in a professional way. Being able to understand how to up-sell professionally will help you greatly in developing your skills... Learn about: Sales Techniques, Sales Training, Presentation Skills... More


£ 25
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Telephone Handling - Online Course - Online
5.0 2 opinions
Reception Academy
  • Course
  • Online
  • Different dates available
  • 1 Day

...according to the standards established by the five star hotels collaborating with Reception Academy. The topics covered during the course include brand standards... Learn about: English Conversation, Problem Solving, Customer satisfaction... More


£ 20
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  • Course
  • Online
  • 30 Days

...It is the perfect choice if you have just started to work and feel insecure on how to start a conversation or how to behave. Other aspects such as dress... Learn about: Team Leadership, Team Training, Social Skills... More


£ 14
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Reviews on Reception Academy (141)

100%
Recommended
4.8
fantastic
Centre rating

Opera PMS Hotel Software 5 Day Course - Accredited

M
Mohammed Salih
5.0 20/10/2018
What I would highlight: Reception Academy is the best foundation that I have ever gone to. It will gave you the best training,support and encouragment. The instructors are very good and stunning & they help you in all alluring ways to have good time in Academy. I would most certainly prescribe it to everybody to have a go at it and do it.
What could be improved: -
Would you recommend this course?: Yes
Did this opinion help you? Yes (0)

Interaction & Networking Techniques

T
Tomas Lesko
5.0 13/10/2018
What I would highlight: Abundance of thanks to Ramin (my Saturday's class coach) who is extremely energetic,& always ready to help us by sharing his ideas.
What could be improved: -
Would you recommend this course?: Yes
Did this opinion help you? Yes (0)

Hotel Reservations Agent & Opera PMS Hotel Software - 4 Week Course - Accredited

L
Lenka Chlebcova
5.0 07/10/2018
What I would highlight: Reception Academy was the best choice what I've ever constructed .Thank you to each one who I met in last four weeks, especially to my mentor Pierre.& likewise to Andrew, Anna and Mr Gizmo. I took in a great deal and I prescribe to everybody who needs to works in hospitality.
What could be improved: -
Would you recommend this course?: Yes
Did this opinion help you? Yes (0)

Listen & Learn Exercise Professional Hospitality Communication

F
Francesca Damato
5.0 29/09/2018
What I would highlight: I express my big thanks to Reception Academy Team for everything. I have learnt so many useful things in these 4 weeks
What could be improved: -
Would you recommend this course?: Yes
Did this opinion help you? Yes (0)

Exceeding Guest Expectations, Impressing Your Guests With Excellence

A
Ali Saralaba
5.0 22/09/2018
What I would highlight: I recommned Reception Academy to all who wants to grow in Hospitality Industry. Thnaks you all staff for always helping us .
What could be improved: -
Would you recommend this course?: Yes
Did this opinion help you? Yes (0)

Customer Service Excellence Gain 5 Star Hotel Service Skills - 1 Day Course

D
Dalila Parisi
5.0 22/09/2018
What I would highlight: Reception Academy is the best choice. I pay thanks to my coach Pierre (yalla!). I genuinely prescribe this course to the individuals who need to begin a profession into the hospitality industry
What could be improved: -
Would you recommend this course?: Yes
Did this opinion help you? Yes (0)

Hospitality English - 2 Week Course

S
Sifora Bondor
5.0 02/09/2018
What I would highlight: I am extremely happy that I join this course at Reception Academy, Ramin, the mentor is a fantastic person who always help everybody and offer his encounters in hospitality field. I've got work offer on the fulfillment of the course. I propose it to everybody who is hoping to begin a career in hospitality industry.
What could be improved: -
Would you recommend this course?: Yes
Did this opinion help you? Yes (0)

Up-Selling Techniques - Online Course

O
Olga Jero
5.0 22/08/2018
What I would highlight: I am extremely cheerful that I graduate Reception academy. I want to thanks to my mentor Pierre for his pateince & amazing teaching skills.I exceptionally recommend Reception Academy to everyone who wants to go in hospitality industry.
What could be improved: -
Would you recommend this course?: Yes
Did this opinion help you? Yes (0)

Telephone Handling - Online Course

V
Vlad Gabriel Nedelcu
5.0 21/08/2018
What I would highlight: Reception Academy is best choice for two course i:e Receptionist and Opera V5 Course and Hospitality English class. Everyvery one of the mentors are phenomenal including my coaches Pierre and Ramin. I profoundly suggest Reception Academy for the individuals who need to start another profession
What could be improved: -
Would you recommend this course?: Yes
Did this opinion help you? Yes (0)

Hotel Receptionist & Opera PMS Hotel Software - Weekend Course - Accredited by the Institute of Hospitality

A
Andrada Manole
5.0 13/08/2018
What I would highlight: Reception Academy is one of the best Academy for hospitality industry.I like to thanks Mr. Daniel & Mr. Nathalie ,as just because of their teaching I got a job in 5 star hotel after two weeks from graduation. I recommend it to all those who want to be a good hotel receptionist.
What could be improved: -
Would you recommend this course?: Yes
Did this opinion help you? Yes (0)

Up-Selling Techniques - Online Course

R
Roxana Rau
5.0 13/08/2018
What I would highlight: Spending 6 months at Reception Academy was the most delightful experience from my life and I'm exceptionally cheerful and glad for picking these astounding courses (4 at Reception course and 2 at English course) . I truly prescribe everybody don't delay to do any courses with Reception Academy .Thank you particularly Nathalie, Rami and Daniel.
What could be improved: -
Would you recommend this course?: Yes
Did this opinion help you? Yes (0)

Hospitality Online Courses

E
Eniko Kertesz
5.0 10/08/2018
What I would highlight: In Reception Academy I thanks Instructor Ramin Semsar & Pierre Runacher for their unique method of teaching. Much Oblized to reception Academy, as I got opportunity as front desk operator.
What could be improved: -
Would you recommend this course?: Yes
Did this opinion help you? Yes (0)

Hospitality English - 2 Week Course

I
Ignacio Gomez
5.0 10/08/2018
What I would highlight: Thinking to be a hotel receptionist, then go for Reception Academy I tam sure you will appreciate .The institute instructors and staff are extremely pleasant and always prepared to help,specialy our educator Pierre.
What could be improved: -
Would you recommend this course?: Yes
Did this opinion help you? Yes (0)

Message Handling - Online Course

O
Ornella Martino
5.0 01/08/2018
What I would highlight: Reception Academy is full of wonderful & hard working people. I met extraordinary associates (my class) and an incredible mentor, Pierre.I learned lot & I wish everyone to do this experience.
What could be improved: -
Would you recommend this course?: Yes
Did this opinion help you? Yes (0)

Supervision & Leadership 2 Week Course - Accredited

I
Iulia Armanu
5.0 25/07/2018
What I would highlight: I would like to thanks Reception Academy for the opportunities which I got during my course. Our Trainer Pierre Runacher is one of the best., as because of his teachings i got a good job in boutique hotel. I recommend this academy to those who want to make their career in Hospitality Industry.
What could be improved: -
Would you recommend this course?: Yes
Did this opinion help you? Yes (0)

Opera PMS Hotel Software - 2 Weekend Course - Accredited

J
Justyna
5.0 18/07/2018
What I would highlight: Thank you Reception Academy for gave me an incredible open door in hospitality industry.Enormous thank you to Ramin Semsar my Saturday instructor for all what he improved in me. It was a phenomenal time with him. I completely prescribed Reception Academy to those who want to save their future
What could be improved: -
Would you recommend this course?: Yes
Did this opinion help you? Yes (0)

Corporate Receptionist & BluePoint Visitor Management Software 2 Week Course - Accredited

I
Ionel Onica
5.0 17/07/2018
What I would highlight: I need to thank to Reception Academy and exceptionally to my educator Ramin Semsar who manage me and enhanced my experience and aptitudes. Just because of this I got a job in Citadines Trafalgar Square after two weeks of graduation.
What could be improved: -
Would you recommend this course?: Yes
Did this opinion help you? Yes (0)

Hospitality Management - 1 Week Course

F
Felicia Mariana Blaga
5.0 16/07/2018
What I would highlight: I got reference about Reception Academy from one of my friend. I had a great time overthere with great team.This is one the best academy to change or enhance your career.
What could be improved: -
Would you recommend this course?: Yes
Did this opinion help you? Yes (0)

Telephone Handling - Online Course

I
Ivana Karcolova
5.0 13/07/2018
What I would highlight: Reception Academy teaches everything about Reception & how to convey 5 star services.Ramin Semsar is great coach with good sense of humor. Because of him you will dependably anticipate go to end of the weekend class, even after busy week .
What could be improved: -
Would you recommend this course?: Yes
Did this opinion help you? Yes (0)

Exceeding Guest Expectations, Impressing Your Guests With Excellence

V
Vanessa Xavier Dias
5.0 10/07/2018
What I would highlight: I recomment this 4 week course in Reception Academy. Special thanks to Andrew.
What could be improved: -
Would you recommend this course?: Yes
Did this opinion help you? Yes (0)
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Reviews gathered by Emagister & iAgora

This centre's achievements

2017

How do you get the CUM LAUDE seal?

All courses are up to date

The average rating is higher than 3.7

More than 50 reviews in the last 12 months

This centre has featured on Emagister for 11 years

Teachers and trainers (1)

TBC TBC
TBC TBC
Trainer

History

Reception Academy was founded in 2008 as a result of a severe shortage of skilled and fully trained hotel receptionists in London. The founding team worked in hotels themselves at that time and decided to create a concept that would help young people to obtain the skills at an affordable price. The finished concept was presented to multinational hotel chains and it soon became clear that graduates from Reception Academy would have a great deal of knowledge which is relevant to hotels, giving graduates from Reception Academy a clear advantage over other applicants. The product has been improved ever since and Reception Academy is currently working on further training courses such as Online Training, Reception Supervisor, Reservations Agent, Hotel Accountant etc. Same concept, same great training, same job opportunity at an affordable price. Hotels today greatly benefit from Reception Academy students as they simply log on to our website and select the students they like. Simple!

Advantages of studying here

Practical Training - Connection with hotels leading to job possibilities - Fun and informative course