Microsoft outlook 2010 online training course

Chapter 1: INTRODUCING OUTLOOK 2010 (60 min)

• 1.What is Outlook?
• 2.Understanding E-mail Communication
• 3.Viewing & Adding E-mail Accounts
• 4.Using Outook with Microsoft Exchange
• 5.Understanding Outlook Data Files
• 6.Customizing Outlook Today
• 7.Using the To-Do Bar

• 1.Understanding E-Mail Formats
• 2.Addressing & Subject Lines
• 3.Setting Message Options
• 4.Adding Signatures
• 5.Including Attachments
• 6.Taking Advantage of Quick Steps

Chapter 3: CREATING MORE ELEGANT E-MAIL (37 min)

• 1.Creating Messages with Stationery & Themes
• 2.Using Tables, Images, Quick Parts & Hyperlinks in Messages
• 3.Reviewing Messages
• 4.Modifying Default E-Mail Options

Chapter 4: MANAGING INCOMING MESSAGES (75 min)

• 1.Setting Automatic Replies & Controlling Send/Receive
• 2.Managing Inbox Views
• 3.Working with Attachments
• 4.Replying to & Forwarding Messages
• 5.Flagging Messages & Setting Up Reminders
• 6.Resending, Tracking & Recalling Sent Messages
• 7.Managing Junk Mail

Chapter 5: MANAGING OUTLOOK FOLDERS (54 min)

• 1.Searching through E-mail
• 2.Creating Additional Folders
• 3.Moving Messages Manually & with Rules
• 4.Deleting Items & Managing Mailbox Size
• 5.Archiving

Chapter 6: STAYING ORGANIZED WITH THE CALENDAR (73 min)

• 1.Calendar Views
• 2.Setting Calendar Defaults
• 3.Creating Appointments & Events
• 4.Forwarding & Moving Appointments, The Reminders Window
• 5.Creating Recurring Items
• 6.Assigning & Customizing Color Categories
• 7.Organizing & Scheduling Meetings
• 8.Responding to, Contacting Attendees, Tracking & Canceling Meetings
• 9.Sharing & Viewing Calendars

Chapter 7: KEEPING TRACK OF CONTACTS (32 min)

• 1.Creating Contacts
• 2.Customizing Business Cards
• 3.Creating Contact Groups
• 4.Using the People Pane & the Outlook Social Connector

Chapter 8: GETTING THINGS DONE WITH TASKS (28 min)

• 1.Creating Notes & Tasks
• 2.Assigning Tasks & Adding Them to the Calendar
• 3.Credits

• Length of Subscription: 12 Months Online On-Demand Access
• Running Time: 1 hour 32 min
• Platform: PC
• Level: Beginner To Advanced
• Project Files: Included

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