Middle Manager Development

Short course

In London

£ 1,235 + VAT

Description

  • Type

    Short course

  • Level

    Intermediate

  • Location

    London

This course will help delegates to meet the needs of the business and their staff, develop strategy and implement changes. It will also help delegates to develop their direct reports and enhance their leadership skills. It will give an understanding of how to resolve business process problems effectively.

Facilities

Location

Start date

London
See map
3-5 Crutched Friars, EC3N 2HR

Start date

On request

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Course programme

Course contentThe Middle Manager Role
  • The strategy, business change and management skills link; the reason to change; managing change; taking the initiative; planning to make things happen
Implementing Change
  • The link between vision and strategy and the implementation of changes; need for a change process; creativity and innovation
Self-Appraisal
  • Management questionnaire to identify strengths and weaknesses; action plans developed; earning respect
Communication
  • Impact; developing confidence; team briefing; interpersonal techniques
Motivation and Leadership
  • The role of the manager; motivation from personal goals; communication; group motivation; leadership style; accountability and authority; the difference between management and leadership; attributes of a leader
Working with Groups
  • Group objectives; a clear understanding of working standards; the size of working groups; building teamwork; the encouragement of new ideas; group consultation
Problem Solving
  • Types of problems; planning and the principal stages of the process; problem analysis
Performance Management
  • Communicating your vision; planning and target setting; team performance
Staff Development
  • Coaching techniques; effective delegation; counselling staff; identifying training needs
Delegation
  • The meaning and advantages of delegation; identifying activities to be delegated; selecting appropriate staff; barriers to effective delegation; where does empowerment sit?
Management Forum
  • Individual difficulties discussed and action agreed
Action Plan
  • Participants plan and discuss what they will do on return to work

Middle Manager Development

£ 1,235 + VAT