Courses in Milton Keynes

...inserting embedded and linked objects, updating links, using paste special, importing a file from Excel to create a chart. · Module Three - Including...

...Including: The role of the book-keeper, the difference between capital, assets and liabilities, the dual effect of transactions and the double entry system...

...to achieve greater accuracy and clarity · Keeping your documents short and simple · Visual impact and formats: letters; memos; faxes; covering letters...

...applied and the knowledge consolidated. · The opportunity to gain the widely recognised Pitman Training Certificate. Course Content · Who are your customers?...

...Designed for:Individuals who are involved in organising meetings and taking minutes. Prerequisites:Secretarial/PA Skills Objectives:To convey an understanding of the agenda...

...nervousness · The impact and importance of non-verbal language · How body language influences people · How to make the listener feel special...

...· It's in the detail - things to think about · Active listening is better listening · Handling Complaints · When you were the customer · Dealing with customer...

...both in preparation and in the interview. · What to expect at the interview. · How to give answers and ask questions that will enhance the chance of being offered the job...

...and developing leadership skills ·How to give and take criticism...

...and questioning techniques · How to sound confident and helpful · Understanding the customer needs · Handling awkward situations and calls · Taking messages...

...laying the foundations; assessing your contribution ·Managing your boss successfully: making relationships work; developing your network; communication...

...Those who wish to gain practical tips to deal with their own or their manager's working day. It is designed to be run in an instructor-led environment with a group of delegates...

...20-40 words are perfectly achievable. Benefits · Flexible, self-paced, blended learning - software; workbook and supervisor support. · The ability to type...

...type at high speed and accuracy. Outcomes will vary dependent on the application of the individual, but words per minute of between around 40-60 words...

...Outcomes will vary dependent on the application of the individual, but words per minute of between around 40-60 words (and beyond) are achievable...

...that the skills learnt on this course will be successfully applied in the workplace. · The opportunity to gain a widely recognised Pitman Training Certificate...

...Benefits · Increased work effectiveness for individuals through better understanding of how to prevent and decrease stress. · A personalised workbook with exercises...

...complete Cash Book Payments · Module 3: complete Cash Book Receipts · Module 4: complete the Petty Cash Book · Module 5: balance the Cash Book and reconcile...

...in manual book-keeping included in the IAB Level 2 Certificate in Book-keeping syllabus Benefits · The flexibility and value of a self-study course designed...

...competent keyboarding (at least 40 wpm), good letter layout and office practice skills. Objectives: To give an introduction to the work, responsibilities...