NCFE Level 2 Certificate For Airport Passenger Services Agents
Course
In Southall
Description
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Type
Course
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Location
Southall
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Duration
15 Weeks
To: provide an understanding of the industry and develop generic skills and knowledge of the duties required to be an Airport Passenger Services Agent. develop an understanding of airport communications, terminology and relevant safety checks and procedures provide candidates with knowledge of customer care and how to handle the needs of airline passengers. provide a basis for further study and motivation towards career development. Suitable for individuals who wish to seek employment as an airport passenger services agent, or for individuals who wish to enhance their studies in Travel and Tourism.
Facilities
Location
Start date
Start date
About this course
LSA requires applicants to be of a minimum age of 18 and have a good understanding of spoken and written English.
Reviews
Course programme
Overview
This qualification is an ideal qualification for individuals who wish to seek employment as an airport passenger services agent, or for individuals who wish to enhance their studies in Travel and Tourism.
The award consists of 6 mandatory units:
- Research the airport industry and the role of the Airport Passenger Service Agent
- Understand airport knowledge required by the Airport Passenger Service Agent
- Deal effectively with the processing of aircraft passengers
- Identify the boarding procedure for aircraft passengers
- Identify the procedures for decontrolling aircraft passengers
- Procedures involved in disembarkation of airline passengers
Additional information
NCFE Level 2 Certificate For Airport Passenger Services Agents