NCFE Resort Representatives - Level 2 Certificate

Course

In Preston

Price on request

Description

  • Type

    Course

  • Location

    Preston

Areas of study include: Understand the travel industry and the role of the Resort Representative. Fulfil the Resort Representative's role at the airport, hotel, and on coach transfer. Promote effective customer care. Investigate Resort Representative reporting

Facilities

Location

Start date

Preston (Lancashire)
See map
St Vincent'S Road, PR2 8UR

Start date

On request

About this course

You must have a keen interest in, and an enthusiastic approach towards, the travel and tourism industry. You must also be currently working at a Level 1 (Foundation) standard, towards Level 2 standard (ie Intermediate Level). All students will be interviewed to assess their eligibility for the course.

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Course programme



NCFE Resort Representatives - Level 2 Certificate

Course ID:
PC88082

Academy:
Retail, Hospitality, Travel & Tourism

Introduction:
This qualification is aimed at those looking for a career in the travel and tourism industry with a focus on working as an Overseas Resort Representative.

Study Mode & Location:
This 20 week part-time course lasts for 3 hours per week. It will be held at Preston College, Fulwood Campus, St Vincent`s Road, Preston, PR2 8UR.

Course Content:
Areas of study include:

  • Understand the travel industry and the role of the Resort Representative
  • Fulfil the Resort Representative's role at the airport, hotel, and on coach transfer
  • Promote effective customer care
  • Investigate Resort Representative reporting


Assessment:
You will complete a portfolio of evidence. Assessment will be on-going thoughout the course and will include role-plays, class activities, presentations and assignments.

Careers & Progression Opportunities:
Your journey starts here! Successful completion of this course will allow you to pursue employment as a Resort Representative via a guaranteed interview with Thomas Cook.

How To Apply
You will need to have an informal interview with a Adult Admissions Adviser.
Many courses have limited places so please enquire as soon as possible. Following interview, the earliest you may enrol is mid-June.

Money Matters
Depending upon your circumstances, you may be able to study for FREE or at a reduced price.

Help, Advice & Further Information
If you know of someone who would like to study a course at Preston College but their first language is not English, please contact the Advice Centre on their behalf to discuss the options available.

Opening Hours:
Mon-Thur 9am-7.30pm (9am-5pm during College holidays)
Fri 9.30am-4.30pm

The information contained in this leaflet was correct at the time of production. Preston College however, reserves the right to alter or amend the details contained in this leaflet. This course will run subject to sufficient student numbers.

NCFE Resort Representatives - Level 2 Certificate

Price on request