NVQ County Antrim

...APPRENTICESHIP CONTACT CENTRE NVQ LEVEL 2 CONTACT CENTRE OPERATIONS These NVQs are designed to reflect the work of individuals who are working in occupations...

...must be assessed against the requirements of the relevant National Occupational Standards. For this award, the relevant standards are contextualised versions...

...Suitable for: The Apprenticeship in Contact Centre is ideal for full-time, 16-24 year old employees who are currently working within the contact centre sector...

...should have NVQ level 2 or equivalent in Early Years Care and Education or CCLD or at least one year current full-time experience or two years part-time...

...organisation D1.1 Establish effective relationships with customers D1.2 Respond appropriately to customers D1.3 Communicate information to customers Group...

...Ensure your own actions reduce risks to health and safety Promote additional products or services to clients Contribute to the financial effectiveness...

...must achieve six of the following units: Group 1: Stock management Unit B22 Organise the receipt and storage of goods Unit B23 Audit stock levels and stock...

...2 Achievements/Qualifications NVQ Level 3 in Hairdressing Progression Routes HNC Hairdressing Employment in Salon Management. Foundation Degree...

...Students will complete a number of units in food preparation and cooking. eg Preparation, cooking and finishing of meat dishes, vegetable dishes...

...HACCP. Assessment Methods You will be expected to produce a folder of skill based evidence and complete Essential Skills in literacy, numeracy and...

...the units on offer will also include patisserie units such as prepare, cook and finish complex cold desserts; prepare, cook and finish complex bread and dough products...