NVQ Level 3 Distribution and Warehouse Operations
NVQ
In Belfast City
Description
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Type
NVQ
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Location
Belfast city (Northern Ireland)
Suitable for: The Apprenticeship in Distribution and Warehouse Operations is suitable for full-time, 18-24 year old employees who are currently working in the distribution sector.
Important information
Government funding available
Facilities
Location
Start date
Start date
Reviews
Course programme
APPRENTICESHIP DISTRIBUTION AND WAREHOUSE OPERATIONS
NVQ LEVEL 3 DISTRIBUTION AND WAREHOUSE OPERATIONS
This qualification is ideal for those currently working in a team leader or supervisory role in distribution and warehousing operations. To achieve the award, the candidate must complete a total of 8 units – 2 mandatory and 6 optional.
Mandatory Units
Candidates must achieve both of the following units:
Unit E16 Contribute to a safe and healthy working environment
Unit E20 Develop and maintain productive working relationships
Optional Units
Candidates must achieve six of the following units:
Group 1: Stock management
Unit B22 Organise the receipt and storage of goods
Unit B23 Audit stock levels and stock inventories
Unit B25 Maintain systems and facilities for distributing stock
Unit B26 Monitor and modify systems and facilities for distributing stock
Group 2: Customer services - A maximum of two units from this group can count towards the qualification. The others may betaken voluntarily as additional units but will not count towards the NVQ.
Unit D5 Organise, deliver and maintain reliable customer service
Unit D6 Improve the customer relationship
Unit D7 Work with others to improve customer service
Unit D8 Monitor and solve customer service problems
Unit D9 Promote continuous improvement
Group 3: Organisational effectiveness
Unit E14 Contribute to the continuous improvement of operations
Unit E17 Plan, monitor and adjust staffing levels and schedules
Unit E18 Contribute to the selection of personnel for activities
Unit E19 Contribute to the development of teams and individuals
Unit E21 Develop and maintain productive working relationships with those
for whom you have responsibility
Unit E22 Monitor and evaluate the quality of service provided by external
suppliers
NVQ Level 3 Distribution and Warehouse Operations